B - Production Support » Affin Bank Support

Hi,
Kindly attend below request

Customer lodged a report inquiry due to cannot log in RIB error message "acc has been deleted". Customer never request to delete the RIB.

Please assist customer asap because customer need to log in his RIB.

UserID : nathan1978

As checked, this user profile didn't deleted from RIB and SIBS.

Please help to further check why this user profile suddenly deleted from CAS.

select * from xynapse_upass.tb_am_user where u_user_alias = 'nathan1978';

Log as below.

ERROR 2022-12-20 15:42:28,867 stage.MWBaseStage(executeEvent:2) - [7008258401707378302][verifyCASPassword Ver. 1->Start(On Leave)]Input Variable Name: publicKey > MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA4EGKotOvkPwCu00r/zlzdo8mkugtRR2juXaDWuFb5TeL2Oz/ujj9zy6eXTG2tmS4ysevyFfQ85Ze81YL0QZWpJtPyPlbsd4OD148rQd+tU4zEuyLcjmQMcWD1d1lZ6mQH1ljimy/m3NqE2U5it2bba0KIq7d6CfhdfOaJ8r9U0E90lIrF5T+lt2fzkpYcZGaIEm8P98Kfg+pWcw2FIosbMb43xCa843ASzxlKmIVADCkWH50zhgcN0IN0XKDmFw/9v7OT4aXjxXkQXWUGyzbiwJw4cqQLy15HS/0ufUnF4d7MO8hqJvMILWil6vx0UFFXusy447pNppv2BI+n9RMfQIDAQAB
ERROR 2022-12-20 15:42:28,867 stage.MWBaseStage(executeEvent:2) - [7008258401707378302][verifyCASPassword Ver. 1>Start(On Leave)]Input Variable Name: username > nathan1978
ERROR 2022-12-20 15:42:28,868 stage.MWBaseStage(executeEvent:2) - [7008258401707378302][verifyCASPassword Ver. 1>Start(On Leave)]Input Variable Name: password > 164CAE52A26674B3DE906EC25663974D
ERROR 2022-12-20 15:42:28,869 stage.MWBaseStage(executeEvent:24) - [7008258401707378302][verifyCASPassword Ver. 1>sendCASRequest->sendCASRequest Ver. 1->sendRequest(On Enter)]
Type : Request
From : MYCJUAFNB403.abb.affinbank.com.my/172.21.110.5
Target : https://172.21.110.120:8443/upass-micro/v1/password/verify
Timestamp : Tue Dec 20 15:42:28 MYT 2022
Header :
Content-Type : application/json
X-Encrypt : true
Content : {
"key":"747A40406C403707AEAED4433737370E",
"username":"nFWvoqrurRn0Tf8kG2wipHVKuA2+4GqDCZvTfK7jNwSXPxVCCQdXfU52SJ9msDTWvqXlTdpmbwo8/klpdPSiKzdAuuS1h051PmDgEYEYRkbFZdwqL0bI5DqDf27sLrom5pI/llYWGzcD/KEbOX0IzF0xwPGWQXmmaz5BxEUeLmWAi966ouwTw/LNm+k4amHUVs5K8SQlXYSfYFB3OThZ361bwEL67eBxz6McKKdR1JAWO/3lDwZshYzmWuff6YN38W7tclj+RGR9id4sSY4SsC+uGWkLljFYhg+1eNbWsW73hr7X/VKkTx2aD5MQAAHGFXssosr1Kt16ox/dg7YCzA==",
"password":"x+U6Ka/IcNF4wf4KB9WoBno3UhKTMcFKE02UhU489PqwJYWHg/21yA6yIigzyS1Ge8RBk2puiU4VceYec1KCnFo+OL7RavH6aSmCJoJ7rOGqN0PnUGegMsRqxS0F8V/vxYSCbq6cxyqGMgS40v2A9JjXcI8vjxABcz/wMxGQokTwRrbwypXgJwKeJt7RHshjkqHRwubrJ4L/YIejkP5A0jqc70+srq5S7DIjSyqV/4vBtmnNgDqv4KSF8MjD9acH5q1JOTmdj/etu0bDN0vVLT7XUY1DfmJJrkbl2qIGFh0/Ct+F1Pa2vr+o9YMT8/iojoK6dVzQEOQiuJYb1LkvUQ=="
}
ERROR 2022-12-20 15:42:28,895 stage.MWBaseStage(executeEvent:32) - [7008258401707378302][verifyCASPassword Ver. 1->sendCASRequest->sendCASRequest Ver. 1->sendRequest(On Leave)]
Type : Response
From : https://172.21.110.120:8443/upass-micro/v1/password/verify
Target : MYCJUAFNB403.abb.affinbank.com.my/172.21.110.5
Timestamp : Tue Dec 20 15:42:28 MYT 2022
Header :
HTTP/1.1 200
Keep-Alive : timeout=60
Transfer-Encoding : chunked
X-Content-Type-Options : nosniff
Connection : keep-alive
Pragma : no-cache
Date : Tue, 20 Dec 2022 07:45:38 GMT
X-Frame-Options : DENY
Strict-Transport-Security : max-age=31536000
Cache-Control : no-cache, no-store, max-age=0, must-revalidate
Content-Security-Policy : default-src 'self' 172.21.110.120 172.22.223.12; frame-src 'self' 172.21.110.120 172.22.223.12; script-src 'self' 172.21.110.120 172.22.223.12; style-src 'self' 'unsafe-inline' 172.21.110.120 172.22.223.12; font-src 'self' 172.21.110.120 172.22.223.12; img-src 'self' 172.21.110.120 172.22.223.12 data:; connect-src 'self' 172.21.110.120 172.22.223.12; form-action 'self' 172.21.110.120 172.22.223.12
Expires : 0
X-XSS-Protection : 1; mode=block
Content-Type : application/json
Content : {
"data": null,
"responseCode": "55",
"responseMsg": "ERR_INVALID_STATE_DELETED"
}
ERROR 2022-12-20 15:42:28,895 main.Service(logStageExecutionError:143) - [7008258401707378302][verifyCASPassword Ver. 1->Error 19]Error msg : MW - CAS55
com.aprisma.product.middleware.engine.exception.HostSystemException: MW - CAS55
at com.aprisma.product.middleware.engine.main.stage.ErrorStage.execute(ErrorStage.java:64)
at com.aprisma.component.processflow.ProcessFlow.executeStage(ProcessFlow.java:228)
at com.aprisma.product.middleware.engine.main.Service.access$201(Service.java:40)
at com.aprisma.product.middleware.engine.main.Service.executeStage(Service.java:240)
at com.aprisma.component.processflow.ProcessFlow.executeStages(ProcessFlow.java:287)
at com.aprisma.component.processflow.ProcessFlow.execute(ProcessFlow.java:160)
at com.aprisma.component.processflow.ProcessFlow.execute(ProcessFlow.java:112)
at com.aprisma.product.middleware.engine.main.Service.execute(Service.java:231)
at com.aprisma.component.processflow.ProcessFlow.execute(ProcessFlow.java:133)
at com.aprisma.product.middleware.engine.main.Service.access$001(Service.java:40)
at com.aprisma.product.middleware.engine.main.Service.executeProcessFlow(Service.java:220)
at com.aprisma.product.middleware.engine.main.Service$1.doInTransaction(Service.java:210)
at com.aprisma.product.middleware.engine.main.Service$1.doInTransaction(Service.java:206)
at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133)
at com.aprisma.product.middleware.engine.util.Helper.executeInTransaction(Helper.java:498)
at com.aprisma.product.middleware.engine.main.Service.executeInternal(Service.java:205)
at com.aprisma.product.middleware.engine.main.Service.execute(Service.java:282)
at com.aprisma.product.middleware.engine.server.ServiceAdapterDefault.execute(ServiceAdapterDefault.java:21)
at com.aprisma.product.middleware.engine.server.ejb.MiddlewareAdapterBean.execute(MiddlewareAdapterBean.java:36)
at com.aprisma.product.middleware.engine.server.ejb.MiddlewareAdapter_cwp5rk_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invokeInternal(SessionRemoteMethodInvoker.java:54)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:21)
at com.aprisma.product.middleware.engine.server.ejb.MiddlewareAdapter_cwp5rk_EOImpl.execute(Unknown Source)
at com.aprisma.product.middleware.engine.server.ejb.MiddlewareAdapter_cwp5rk_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:646)
at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:246)
at weblogic.rmi.internal.BasicServerRef$2.run(BasicServerRef.java:534)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:386)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:163)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:531)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:138)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:652)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)