Support #13917
[SCP ID :##6969##] : Unsuccessful FPX Payment
| Status: | New - Begin Life Cycle | Start date: | March 01, 2024 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Hafizudin MD | % Done: | 0% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Kindly check on the FPX transaction performed via CMS from KFHMB HR OPERATING ACCOOUNT (Buyer) to PTPTN (Seller)
Maker successfully submitted and verified by Initiator and Verifier respectively, however the transaction resulted as unsuccessful and not in the approver’s Q
Meanwhile in FPX system shows as debit auth code pending authorization (Code: 99)
Please refer to the attached images for more details. Thank you.
