Activity

From March 01, 2020 to March 30, 2020

13:30 Support #10706 (Pending Customer Feedback): [SCP ID :##5287##] : Transaction status issue: Balqis,Mar 25, 2020 09:34 AM:-
We found that this issue also occurs in BIB environment.
Solution:
We save the ... Zahir Abd Latif
13:07 Support #10702 (Pending Customer Feedback): [SCP ID :##5286##] : Reason on “Insufficient fund” is...: Stephanie, Mar 17, 2020 04:46 PM:-
Root cause:
Issue is caused by error message not stored in database.
... Zahir Abd Latif

15:37 Support #10710 (Work Completed-End life cycle): [SCP ID :##5290##] : Cuba beli Takaful online tap...: Hi,
Kindly attend below request:
Please help to check.
!https://support.penril.net/inlineimages/WorkOrder/Mar2... Zahir Abd Latif

11:15 Support #10706 (Closed - End of life cycle): [SCP ID :##5287##] : Transaction status issue: Hi,
Kindly attend below request:
Please check below issue:
!https://support.penril.net/inlineimages/WorkOrder/... Zahir Abd Latif

10:34 Support #10702 (Closed - End of life cycle): [SCP ID :##5286##] : Reason on “Insufficient fund” i...: Hi,
Kindly attend below request:
Reason on “Insufficient fund” is not reflected in IBAM for transactions via Mult... Zahir Abd Latif

12:15 Support #10681 (User Acceptance Test): [SCP ID :##5275##] : Approve LHDN, session expired: *Reported Issue:*
The system throws "Session Expired" when the approver approves LHDN transaction.
*Root Cause*
... Siti Balqis Othman

11:48 Support #10689 (User Acceptance Test): [SCP ID :##5277##] : rename demo navigation: Change the label for demo link from AGRONet to AGRONetBIZ. Siti Balqis Othman
11:40 Support #10680 (Work Completed-End life cycle): [SCP ID :##5274##] : Mobile Banking - DuitNow (P2...: 1.DuitNow (P2A & P2P) First Time Favourite Transaction
Pending Penril to check and forward the document to Ced... Stephanie Sufrapto
09:37 Support #10690 (Closed - End of life cycle): [SCP ID :##5278##] : NC Debit Date Exceeded 15 Seconds: Hi,
Kindly attend below request:
we have deployed fixes for this issue previously, but seems not fixed issue in p... Zahir Abd Latif
09:33 Support #10689 (Work Completed-End life cycle): [SCP ID :##5277##] : rename demo navigation: Hi,
Kindly attend below request:
please help to rename demo navigation for agronetbiz
!https://support.penril.... Zahir Abd Latif

17:34 Support #10681 (Work Completed-End life cycle): [SCP ID :##5275##] : Approve LHDN, session expired: Hi,
Kindly attend below request:
Approver (username : EFCAPLAU) wanted to approved LHDN transaction performed amo... Zahir Abd Latif
16:02 Support #10680 (Work Completed-End life cycle): [SCP ID :##5274##] : Mobile Banking - DuitNow (P2...: Hi,
Kindly attend below request:
Add favorite in IB, we performed First time transaction in Mobile, TAC was requi... Zahir Abd Latif

16:35 Support #10677 (Work Completed-End life cycle): [SCP ID :##5273##] : Customer unabale to view fin...: Hi,
Kindly attend below request:
Customer unabale to view financing account details in Agronet & AgronetBiz
Pa... Zahir Abd Latif

12:27 Support #10672 (Work Completed-End life cycle): [SCP ID :##5272##] : agronet display error under ...: Issue cause by the query at DB taking too long.
Solution change number of connection to make sure the DB not overw... Stephanie Sufrapto
11:56 Support #10669 (System Integration Test): [SCP ID :##5270##] : bib uiux landing page: Hi Zahir.
Still pending testing. will re assign to you after migration Stephanie Sufrapto
11:54 Support #10664 (System Integration Test): [SCP ID :##5266##] : approve payee update - service una...: Hi Zahir.
Still pending testing. will re assign to you after migration Stephanie Sufrapto
11:50 Support #10664 (Pending Customer Feedback): [SCP ID :##5266##] : approve payee update - service u...: Stephanie, Mar 3, 2020 11:52 AM:-... Zahir Abd Latif
11:37 Support #10669 (Pending Customer Feedback): [SCP ID :##5270##] : bib uiux landing page: Balqis, Mar 4, 2020 12:16 PM:-
Reported issue:
When click ""details"" on AGRONet Transaction Status, new print re... Zahir Abd Latif
11:35 Support #10657 (Closed - End of life cycle): [SCP ID :##5262##] : INSTANT TRANSFER BIB : ASZIETA ...: Issue closed in SCP. Zahir Abd Latif

12:13 Support #10672 (Work Completed-End life cycle): [SCP ID :##5272##] : agronet display error under ...: Hi,
Kindly attend below request:
Agronet display under maintenance when customer doing transaction .
No recor... Zahir Abd Latif
12:01 Support #10657: [SCP ID :##5262##] : INSTANT TRANSFER BIB : ASZIETA ENTERPRISE : MY0098519: Zahir, please close this ticket. Thanks. Rayvandy Gabbytian
12:00 Support #10657: [SCP ID :##5262##] : INSTANT TRANSFER BIB : ASZIETA ENTERPRISE : MY0098519: *Details of solution is mentioned in email:*
[Agrobank] RIB UIUX Deployment Chronology 02/03/2020 - 03/03/2020
Th... Rayvandy Gabbytian

09:22 Support #10669 (Closed - End of life cycle): [SCP ID :##5270##] : bib uiux landing page: Hi,
Kindly attend below request:
When click ""details"" on AGRONet Transaction Status, new print receipt tab appe... Zahir Abd Latif

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