B - Production Support » Agrobank Support

April 10, 2020

14:39 Support #10649: [SCP ID :##5261##] : BIB UIUX - Executive Summary and AGRONet Transaction Status

Salam Zahir,
Kindly, help to close this card. We already migrate the patch to production on 10 April 2020. (Migrat... Siti Balqis Othman

April 06, 2020

10:29 Support #10677 (User Acceptance Test): [SCP ID :##5273##] : Customer unabale to view financing ac...

07/03/2020
Issue is cause by wrong property inside jsp when upgrade to UIUX.
We have rectify it to correct on.
R... Stephanie Sufrapto

10:28 Support #10710 (User Acceptance Test): [SCP ID :##5290##] : Cuba beli Takaful online tapi “You ha...

Delivery 20/03/2020
Issue is cause by checking the from account error. Value grab for checking is Account with alpha... Stephanie Sufrapto

March 30, 2020

13:30 Support #10706 (Pending Customer Feedback): [SCP ID :##5287##] : Transaction status issue

Balqis,Mar 25, 2020 09:34 AM:-
We found that this issue also occurs in BIB environment.
Solution:
We save the ... Zahir Abd Latif

13:07 Support #10702 (Pending Customer Feedback): [SCP ID :##5286##] : Reason on “Insufficient fund” is...

Stephanie, Mar 17, 2020 04:46 PM:-
Root cause:
Issue is caused by error message not stored in database.
... Zahir Abd Latif

March 20, 2020

15:37 Support #10710 (Work Completed-End life cycle): [SCP ID :##5290##] : Cuba beli Takaful online tap...

Hi,
Kindly attend below request:
Please help to check.
!https://support.penril.net/inlineimages/WorkOrder/Mar2... Zahir Abd Latif

March 19, 2020

11:15 Support #10706 (Closed - End of life cycle): [SCP ID :##5287##] : Transaction status issue

Hi,
Kindly attend below request:
Please check below issue:
!https://support.penril.net/inlineimages/WorkOrder/... Zahir Abd Latif

March 17, 2020

10:34 Support #10702 (Closed - End of life cycle): [SCP ID :##5286##] : Reason on “Insufficient fund” i...

Hi,
Kindly attend below request:
Reason on “Insufficient fund” is not reflected in IBAM for transactions via Mult... Zahir Abd Latif

March 13, 2020

12:15 Support #10681 (User Acceptance Test): [SCP ID :##5275##] : Approve LHDN, session expired

*Reported Issue:*
The system throws "Session Expired" when the approver approves LHDN transaction.
*Root Cause*
... Siti Balqis Othman

March 12, 2020

11:48 Support #10689 (User Acceptance Test): [SCP ID :##5277##] : rename demo navigation

Change the label for demo link from AGRONet to AGRONetBIZ. Siti Balqis Othman

11:40 Support #10680 (Work Completed-End life cycle): [SCP ID :##5274##] : Mobile Banking - DuitNow (P2...

1.DuitNow (P2A & P2P) First Time Favourite Transaction
Pending Penril to check and forward the document to Ced... Stephanie Sufrapto

09:37 Support #10690 (Closed - End of life cycle): [SCP ID :##5278##] : NC Debit Date Exceeded 15 Seconds

Hi,
Kindly attend below request:
we have deployed fixes for this issue previously, but seems not fixed issue in p... Zahir Abd Latif

09:33 Support #10689 (Work Completed-End life cycle): [SCP ID :##5277##] : rename demo navigation

Hi,
Kindly attend below request:
please help to rename demo navigation for agronetbiz
!https://support.penril.... Zahir Abd Latif