B - Production Support » Agrobank Support

April 13, 2020

15:38 Support #10730 (Development / Work In Progress): [SCP ID :##5299##] : IBAM Inquiry Enhancement

Suggesting to agrobank:
1. Add transaction inquiry as one of the mandatory criteria and,
2. To reduce the date rang... Stephanie Sufrapto

12:54 Support #10730 (Work Completed-End life cycle): [SCP ID :##5299##] : IBAM Inquiry Enhancement

Hi,
Kindly attend below request:
Please find attached document for IBAM Inquiry Enhancement. Zahir Abd Latif

April 10, 2020

14:39 Support #10649: [SCP ID :##5261##] : BIB UIUX - Executive Summary and AGRONet Transaction Status

Salam Zahir,
Kindly, help to close this card. We already migrate the patch to production on 10 April 2020. (Migrat... Siti Balqis Othman

April 06, 2020

10:29 Support #10677 (User Acceptance Test): [SCP ID :##5273##] : Customer unabale to view financing ac...

07/03/2020
Issue is cause by wrong property inside jsp when upgrade to UIUX.
We have rectify it to correct on.
R... Stephanie Sufrapto

10:28 Support #10710 (User Acceptance Test): [SCP ID :##5290##] : Cuba beli Takaful online tapi “You ha...

Delivery 20/03/2020
Issue is cause by checking the from account error. Value grab for checking is Account with alpha... Stephanie Sufrapto

March 30, 2020

13:30 Support #10706 (Pending Customer Feedback): [SCP ID :##5287##] : Transaction status issue

Balqis,Mar 25, 2020 09:34 AM:-
We found that this issue also occurs in BIB environment.
Solution:
We save the ... Zahir Abd Latif

13:07 Support #10702 (Pending Customer Feedback): [SCP ID :##5286##] : Reason on “Insufficient fund” is...

Stephanie, Mar 17, 2020 04:46 PM:-
Root cause:
Issue is caused by error message not stored in database.
... Zahir Abd Latif

March 20, 2020

15:37 Support #10710 (Work Completed-End life cycle): [SCP ID :##5290##] : Cuba beli Takaful online tap...

Hi,
Kindly attend below request:
Please help to check.
!https://support.penril.net/inlineimages/WorkOrder/Mar2... Zahir Abd Latif

March 19, 2020

11:15 Support #10706 (Closed - End of life cycle): [SCP ID :##5287##] : Transaction status issue

Hi,
Kindly attend below request:
Please check below issue:
!https://support.penril.net/inlineimages/WorkOrder/... Zahir Abd Latif

March 17, 2020

10:34 Support #10702 (Closed - End of life cycle): [SCP ID :##5286##] : Reason on “Insufficient fund” i...

Hi,
Kindly attend below request:
Reason on “Insufficient fund” is not reflected in IBAM for transactions via Mult... Zahir Abd Latif