Activity

From March 05, 2022 to April 03, 2022

March 29, 2022

20:10 Support #12891 (Work Completed-End life cycle): [SCP ID :##6221##] : Different Ending Balance on ...
Hi,
Kindly attend below request:-
Kindly need your help to advice issue Different Ending Balance on 29 March 2022...
Zahir Abd Latif

March 18, 2022

18:06 Support #12848 (Pending Customer Feedback): [SCP ID :##6184##] : Selisih Saldo BIFAST Portal deng...
Already ask for more detailed information regarding this issue, on the what date difference is occurs, but haven't go... Bramantyo Pujo Wiyono

March 15, 2022

17:53 Support #12865 (Work Completed-End life cycle): [SCP ID :##6200##] : Incorrect MT file related to...
Note from Portal, Yoga, Mar 15, 2022:-... Zahir Abd Latif
17:40 Support #12865 (Work Completed-End life cycle): [SCP ID :##6200##] : Incorrect MT file related to...
Hi,
Kindly attend below request:-
When there is public holiday configured in BI-FAST Hub, MT file sent by BI-FAST...
Zahir Abd Latif

March 10, 2022

23:17 Support #12842 (Pending Customer Feedback): [SCP ID :##6178##] : Participant user bank mega last ...
Reply to SCP to hear from user feedback. Siti Norahayu Mohd Desa
18:02 Support #12841 (Pending Customer Feedback): [SCP ID :##6177##] : Data CreditTransferFeeAdmin_270...
Send back to HD for customer feedback
Siti Norahayu Mohd Desa
17:58 Support #12837 (Pending Prod Deployment): [SCP ID :##6173##] : Adjust for data sent to EDW relate...
Bramantyo Pujo Wiyono
17:55 Support #12847 (Dropped-End of life cycle): [SCP ID :##6183##] : No notification for Balance Tran...
Issue dropped due to this issue not a Portal issue. Siti Norahayu Mohd Desa
17:54 Support #12841 (Internal Testing): [SCP ID :##6177##] : Data CreditTransferFeeAdmin_27022022_Wee...
This not an issue weekly report is empty, because the currently on the participant maintenance fee payment frequency ... Bramantyo Pujo Wiyono
17:50 Support #12842 (Pending Review): [SCP ID :##6178##] : Participant user bank mega last modified by...
This required user to do own profile update. the value there seems still same since the issue raised. if doesnt want ... Bramantyo Pujo Wiyono

March 08, 2022

19:05 Support #12848 (Work Completed-End life cycle): [SCP ID :##6184##] : Selisih Saldo BIFAST Portal ...
Hi,
Kindly attend below request:-
Due to our leverage on the FASTIDJA balance, there is a difference in the endin...
Zahir Abd Latif
18:54 Support #12847 (Dropped-End of life cycle): [SCP ID :##6183##] : No notification for Balance Tran...
Hi,
Kindly attend below request:-
- Unlike topup and withdrawal, there is no notification for balance transfer tr...
Zahir Abd Latif
13:13 Support #12841: [SCP ID :##6177##] : Data CreditTransferFeeAdmin_27022022_Weekly Report is Empty...
Hi Bram,
Please assist to update this issue status since its already successfully re-gen yesterday.
Siti Norahayu Mohd Desa
13:11 Support #12842: [SCP ID :##6178##] : Participant user bank mega last modified by user "41" and "1...
HI Bram,
This issue have been reported previously and have been closed. Now the issue re-open due to same problem s...
Siti Norahayu Mohd Desa

March 07, 2022

21:57 Support #12842 (Work Completed-End life cycle): [SCP ID :##6178##] : Participant user bank mega l...
Hi,
Kindly attend below request:-
1. Admin Bank Mega terakhir diubah oleh user "41" dan "17">>user ID
2. Itu har...
Zahir Abd Latif
17:19 Support #12836 (User Acceptance Test): [SCP ID :##6172##] : Query data process in transaction his...
This need to add new SOP or add an validation to make date filter from&to became mandatory, because the transaction n... Bramantyo Pujo Wiyono
17:18 Support #12829 (Work Completed-End life cycle): [SCP ID :##6165##] : Credit Transfer Fee Admin Re...
This not an issue, because the Credit Fee Admin Report scheduler on Maintenance Parameter module the Queue Priority v... Bramantyo Pujo Wiyono

March 06, 2022

06:51 Support #12841 (Closed - End of life cycle): [SCP ID :##6177##] : Data CreditTransferFeeAdmin_27...
Hi,
Kindly attend below request:-
Hi Team, kindly need your help for support issue below.
Empty Data CreditTrans...
Zahir Abd Latif
 

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