B - Production Support » BI FAST Support

April 08, 2022

11:13 Support #12848 (Work Completed-End life cycle): [SCP ID :##6184##] : Selisih Saldo BIFAST Portal ...

As for now there is no issue regarding issue is different balance on HUB compare to RTGS, not portal Bramantyo Pujo Wiyono

11:11 Support #12891 (Work Completed-End life cycle): [SCP ID :##6221##] : Different Ending Balance on ...

Already done the re-calculation and regenerate report by ptap, monitored by Chee Ping on 29032022 Bramantyo Pujo Wiyono

11:09 Support #12909 (Work Completed-End life cycle): [SCP ID :##6238##] : Difference Ending Balance on...

Already do the bank balance manual calculation to recalculate balance from 07042022 21:00. then regenerate report, th... Bramantyo Pujo Wiyono

April 07, 2022

06:15 Support #12909 (Work Completed-End life cycle): [SCP ID :##6238##] : Difference Ending Balance on...

Hi,
Kindly attend below request:-
Kindly need your help to advice for Difference Ending Balance on Account Report... Zahir Abd Latif

March 29, 2022

20:10 Support #12891 (Work Completed-End life cycle): [SCP ID :##6221##] : Different Ending Balance on ...

Hi,
Kindly attend below request:-
Kindly need your help to advice issue Different Ending Balance on 29 March 2022... Zahir Abd Latif

March 18, 2022

18:06 Support #12848 (Pending Customer Feedback): [SCP ID :##6184##] : Selisih Saldo BIFAST Portal deng...

Already ask for more detailed information regarding this issue, on the what date difference is occurs, but haven't go... Bramantyo Pujo Wiyono

March 15, 2022

17:53 Support #12865 (Work Completed-End life cycle): [SCP ID :##6200##] : Incorrect MT file related to...

Note from Portal, Yoga, Mar 15, 2022:-... Zahir Abd Latif

17:40 Support #12865 (Work Completed-End life cycle): [SCP ID :##6200##] : Incorrect MT file related to...

Hi,
Kindly attend below request:-
When there is public holiday configured in BI-FAST Hub, MT file sent by BI-FAST... Zahir Abd Latif

March 10, 2022

23:17 Support #12842 (Pending Customer Feedback): [SCP ID :##6178##] : Participant user bank mega last ...

Reply to SCP to hear from user feedback. Siti Norahayu Mohd Desa

18:02 Support #12841 (Pending Customer Feedback): [SCP ID :##6177##] : Data CreditTransferFeeAdmin_270...

Send back to HD for customer feedback
Siti Norahayu Mohd Desa

17:58 Support #12837 (Pending Prod Deployment): [SCP ID :##6173##] : Adjust for data sent to EDW relate...

Bramantyo Pujo Wiyono

17:55 Support #12847 (Dropped-End of life cycle): [SCP ID :##6183##] : No notification for Balance Tran...

Issue dropped due to this issue not a Portal issue. Siti Norahayu Mohd Desa

17:54 Support #12841 (Internal Testing): [SCP ID :##6177##] : Data CreditTransferFeeAdmin_27022022_Wee...

This not an issue weekly report is empty, because the currently on the participant maintenance fee payment frequency ... Bramantyo Pujo Wiyono

17:50 Support #12842 (Pending Review): [SCP ID :##6178##] : Participant user bank mega last modified by...

This required user to do own profile update. the value there seems still same since the issue raised. if doesnt want ... Bramantyo Pujo Wiyono