Activity
From June 25, 2022 to July 24, 2022
July 22, 2022
- 10:01 Support #13105: [SCP ID :##6353##] : Performancce issue when accssig dispute detaails
- Re-phrased:
There is 2 query to DB that might be the cause of slowness. So we suggest to check below 2 items:-
1) ...
July 21, 2022
- 18:13 Support #13105: [SCP ID :##6353##] : Performancce issue when accssig dispute detaails
- There is 2 query to DB that might be the cause of slowness, so we suggest to check whether this query already had ind...
July 20, 2022
- 12:43 Support #13100 (Finished Development): [SCP ID :##6348##] : Seq No from Report - not correct
- The patch already finish,
the patch notes and instalation file already sent to PTAP
on this link:
https://drive.go... - 12:43 Support #12941: [SCP ID :##6253##] : No data was record on the description field_BIF-48592
- The patch already finish,
the patch notes and instalation file already sent to PTAP
on this link:
https://drive.go... - 12:42 Support #13104: [SCP D :##6352##] : Error Service Unavailable when search proxy history
- The patch already finish,
the patch notes and instalation file already sent to PTAP
on this link:
https://drive.go... - 12:41 Support #13101 (Finished Development): [SCP ID :##6349##] : Bugs Offloading TRNS from NRT IPF_TRA...
- The patch already finish,
the patch notes and instalation file already sent to PTAP
on this link:
https://drive.go... - 12:39 Change #12708 (Closed - End of life cycle): [SCP ID :##6078##] : Liquidity status Not same betwee...
- Issue closed in SCP.
- 12:39 Change #12707 (Closed - End of life cycle): [SCP ID :##6077##] : Account Number Liquidity Positio...
- Issue closed in SCP.
July 16, 2022
- 16:57 Support #13108 (Work Completed-End life cycle): [SCP ID :##6356##] : MLTI Ticket : INC00000048109...
- This issue related to case [SCP ID :##6349##] BIF-51830
Because the patch for this issue is still on progres promote...
July 15, 2022
- 07:56 Support #13108: [SCP ID :##6356##] : MLTI Ticket : INC000000481096, Different Report Window 10, E...
- Hi Bram, please look into this issue.
- 23:47 Support #13108 (Work Completed-End life cycle): [SCP ID :##6356##] : MLTI Ticket : INC00000048109...
- Hi,
Kindly attend below request:-
Kindly need your help to advice issue below,
we have any issue for different r...
July 14, 2022
- 15:59 Support #13104: [SCP D :##6352##] : Error Service Unavailable when search proxy history
- Update data handling that cause error on module proxy history.
Patch file is ready.
- 10:41 Support #13105 (Development / Work In Progress): [SCP ID :##6353##] : Performancce issue when acc...
- 10:39 Support #13104 (Development / Work In Progress): [SCP D :##6352##] : Error Service Unavailable wh...
July 13, 2022
- 21:45 Support #13105 (Closed - End of life cycle): [SCP ID :##6353##] : Performancce issue when accssig...
- Hi,
Kindly attend below request:-
1. Access CI-Portal on Dispute Management
2. Click on "Search" ico to show all... - 21:40 Support #13104 (Work Completed-End life cycle): [SCP D :##6352##] : Error Service Unavailable whe...
- Hi,
Kindly attend below request:-
1. Access CI-Portal on Proxy History Menu
2. Click on "Search" icon to show Pr... - 10:21 Support #13101 (Development / Work In Progress): [SCP ID :##6349##] : Bugs Offloading TRNS from N...
- Cause : field account number exceed max length.
Bram is preparing new patch for this issue.
July 12, 2022
- 19:22 Support #13101 (Closed - End of life cycle): [SCP ID :##6349##] : Bugs Offloading TRNS from NRT I...
- Hi,
Kindly attend below request:-
Regarding case BIF-51830 :
Bugs offloading data TRNX from HUB NRT IPF_TRANS_... - 17:34 Support #12963: [SCP ID :##6269##] : Mismatch of trx amount between Trx History and Fee Generate ...
- No response yet from the user
- 10:55 Support #13100 (Pending SIT Deployment): [SCP ID :##6348##] : Seq No from Report - not correct
- Already fixed this and pushed to code to branch "SCP ID 6348 Seq No from Report - not correct" . Bram, please help to...
July 11, 2022
- 15:41 Support #13100 (Closed - End of life cycle): [SCP ID :##6348##] : Seq No from Report - not correct
- Hi,
Kindly attend below request:-
Dear Team Support Penril,
Based on attachment below:-
!https://support.pe... - 12:16 Support #13080: [SCP ID :##6330##] : Different Success Transaction Report Fee Between Transaction...
- Already deploy on prod 08072022
- 12:14 Support #13080 (Finished Development): [SCP ID :##6330##] : Different Success Transaction Report ...
June 30, 2022
- 15:32 Support #13055 (Pending Customer Feedback): [SCP ID :##6310##] : INC000000468869 Cannot query fro...
June 28, 2022
- 12:57 Support #13080 (Development / Work In Progress): [SCP ID :##6330##] : Different Success Transacti...
- after regenerate the report the report data already correct.
due to fee slownes, We plan to house keeping the tran...
June 27, 2022
- 18:28 Support #13080: [SCP ID :##6330##] : Different Success Transaction Report Fee Between Transaction...
- Already check base on data rpp_trans_log_data vs rpp_trans_log_fee the volume already match.
but the fee summary/det... - 14:37 Support #13080 (Investigation): [SCP ID :##6330##] : Different Success Transaction Report Fee Bet...
- 12:32 Support #13080 (Closed - End of life cycle): [SCP ID :##6330##] : Different Success Transaction R...
- Hi,
Kindly attend below request:-
Kindly need your help to advice issue below,
Different Success Transaction Rep...
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