B - Production Support » KFH Support

August 23, 2011

17:11 Task #1119: Non receipt Email beneficiary on bulk pmt

Attached are log file from prod Sarinah Darsy

17:06 Task #1119 (Development / Work In Progress): Non receipt Email beneficiary on bulk pmt

The error inside log shows as below:
22 Aug 2011 10:16:09,151 INFO IBSendEmail:179 - kfhonline@kfh.com.my, kimba... Sarinah Darsy

17:04 Task #1119 (Closed - End of life cycle): Non receipt Email beneficiary on bulk pmt

Beneficiary not receive the email notification if the bene email is other than kfh mail (e,g: gmail). Sarinah Darsy

17:02 Task #1118 (Development / Work In Progress): AUTO-LOGOUT WHEN SELECT VIEW REPORT IN OFI ENQUIRY

Sarinah Darsy

17:01 Task #1118: AUTO-LOGOUT WHEN SELECT VIEW REPORT IN OFI ENQUIRY

I try to take the kfh_corus project from prod and run into our development, then copy production table (IBG_ENTRY, IB... Sarinah Darsy

16:54 Task #1118 (Closed - End of life cycle): AUTO-LOGOUT WHEN SELECT VIEW REPORT IN OFI ENQUIRY

AUTO-LOGOUT WHEN SELECT VIEW REPORT IN OFI ENQUIRY.
Cannot retrieve/download report when leave the filtering blank... Sarinah Darsy

16:52 Task #1117 (Development / Work In Progress): CASE ID: HD00011702 - IBG Cancellation

It was because one file missing which is ESBPhoenixWSServices.java.
Just notice when I check on the checksum there... Sarinah Darsy

16:47 Task #1117 (Work Completed-End life cycle): CASE ID: HD00011702 - IBG Cancellation

Please assist as currently unable to perform IBG Cancellation at CORUS.
Perform cancel the page appear as system cur... Sarinah Darsy

August 11, 2011

14:57 Task #1099 (Pending Customer Feedback): CASE: HD00011640 - GIA Placement CMS - Clients Account

KFHIT confirms it because the customer name has an asphostrophy symbols.
And KFHIT reverted their side (phoenix) n... Sarinah Darsy

14:15 Task #1099 (Development / Work In Progress): CASE: HD00011640 - GIA Placement CMS - Clients Account

Found the error which is 'An escape sequence in a SQL Query was malformed'.
Seems like our SP return user name wit... Sarinah Darsy

14:13 Task #1099 (Closed - End of life cycle): CASE: HD00011640 - GIA Placement CMS - Clients Account

Dear IT Team / Penril,
Pls check the following transaction failure for CMS customer on GIA Placement.
CMS CUS... Sarinah Darsy

August 09, 2011

09:32 Task #1097 (Work Completed-End life cycle): CASE: HD00011618 - iPAY (IBFT) error

In our log file there is no log of communication between IB and PowerCard, seems it was connection issue when doing v... Sarinah Darsy

09:29 Task #1097 (Work Completed-End life cycle): CASE: HD00011618 - iPAY (IBFT) error

Error is iPAY unabble to retrieve info.
message error display at IB is 'The selected bank does not recognize the spe... Sarinah Darsy

09:25 Task #1068 (Development / Work In Progress): CASE: HD0001556 - OTC IBG - Batu Pahat failed

This issue caused from getAcctType() issue from account no of branch Batu Pahat.
Need to fix the CR new SP get Branc... Sarinah Darsy

July 29, 2011

15:17 Task #1068 (Closed - End of life cycle): CASE: HD0001556 - OTC IBG - Batu Pahat failed

Dear Penril/IT,
Pls chk how come this tranx RM60,000 failed due to insuff funds but as per Phx, available is RM13... Sarinah Darsy

July 27, 2011

18:04 Task #1064 (Pending Customer Feedback): Case ID: HD00011535 - Approve Corus CMS user

Already revert to user on the table column size problem.
After changes on table column size made, User need to re-... Sarinah Darsy

16:17 Task #1064: Case ID: HD00011535 - Approve Corus CMS user

I test at development, creating one user on CORUS using the same data given by user.
When approving, it return me se... Sarinah Darsy

15:07 Task #1064 (Development / Work In Progress): Case ID: HD00011535 - Approve Corus CMS user

Added Print Screen for the issue.
Sarinah Darsy

12:02 Task #1064 (Closed - End of life cycle): Case ID: HD00011535 - Approve Corus CMS user

APPROVING CMS USER FOR THIS PARTICULAR COMPANY GET ERROR MESSAGE "SERVICE CURRENTLY UNAVAILABLE". TRIED 3 TIMES BUT S... Sarinah Darsy