Activity
From November 03, 2017 to December 02, 2017
November 30, 2017
- 16:08 Support #8111 (Closed - End of life cycle): SCP ID :##4310 ##] : KFHOnline STP
- Hi Hafiz,
Kindly attend below request.... - 13:25 Support #8108 (Work Completed-End life cycle): SCP ID :##4307 ##] : DESKMATE: Latest news update
- Hi Athira,
Kindly attend below request....
November 29, 2017
- 14:34 Support #8107 (Work Completed-End life cycle): SCP ID :##4306 ##] : DESKMATE: NEWS
- Hi Athira,
Kindly attend below request.... - 14:31 Support #8106 (Work Completed-End life cycle): SCP ID :##4305 ##] : 4305 - DESKMATE: KFH BRANCH D...
- Hi Athira,
Kindly attend below request.... - 10:07 Support #8104 (Work Completed-End life cycle): SCP ID :##4303##] : DESKMATE Directory: update
- Hi,
Kindly attend below request:-
Please change Maidzathulaqmum Md Salleh from Retail Banking, Sales & Distributi...
November 28, 2017
- 14:22 Support #8103 (Work Completed-End life cycle): SCP ID :##4302##] : WEBSITE: HIGHLIGHTS
- Hi,
Kindly attend below request:-
Please remove Scheduled System Downtime @ Corporate Website, Highlights section. - 12:03 Support #8102 (Work Completed-End life cycle): SCP ID :##4301##] : DESKMATE UPDATE: LATEST NEWS
- Hi,
Kindly attend below request
1- Please remove "new" tab at old news;
2- Please update below news at Latest ... - 11:28 Support #8083 (Work Completed-End life cycle): SCP ID :##4292##] : WEBSITE: Highlight and Banner
- 11:26 Support #8054 (Work Completed-End life cycle): SCP ID :##4267##] : Linked button for Branch and R...
- 11:26 Support #8047 (Work Completed-End life cycle): SCP ID :##4260##] : DESKMATE: Link Deskmate to Y: ...
- 11:08 Support #8071 (Closed - End of life cycle): SCP ID :##4281##] : CMS inquiry module JOMPAY service...
- Jeng Wei, Nov 23, 2017 05:12 PM:-...
- 11:02 Support #8059 (Closed - End of life cycle): SCP ID :##4272##] : Powercard IP Change - UAT
- Norashikin, Nov 23, 2017 05:12 PM:-...
- 10:30 Support #8040 (Work Completed-End life cycle): SCP ID :##4253##] : DESKMATE: Human Resources - HR...
- Done by Athira.
Issue closed in SCP. - 10:27 Support #8057 (Work Completed-End life cycle): SCP ID :##4270##] : UPLOAD: DESKMATE AND WEBSITE 1...
- Done by Athira.
Issue closed in SCP. - 10:26 Support #8058 (Work Completed-End life cycle): SCP ID :##4271##] : Please replace banner no.4 at ...
- Done by Athira.
Issue closed in SCP. - 10:25 Support #8064 (Work Completed-End life cycle): SCP ID :##4277##] : WEBSITE UPLOAD: HIGHLIGHTS 14/...
- Done by Athira.
Issue closed in SCP. - 10:25 Support #8072 (Work Completed-End life cycle): SCP ID :##4282##] : WEBSITE UPDATE: KFH LIBSHARA A...
- Done by Athira.
Issue closed in SCP. - 10:23 Support #8092 (Work Completed-End life cycle): SCP ID :##4294##] : WEBSITE: LATEST PROMOTION
- Done by Athira.
Issue closed in SCP. - 10:22 Support #8093 (Work Completed-End life cycle): SCP ID :##4295##] : DESKMATE: KFH Banking & Subsid...
- Done by Athira.
Issue closed in SCP. - 10:22 Support #8096 (Work Completed-End life cycle): SCP ID :##4297##] : DESKMATE: UPDATE
- Done by Athira.
Issue closed in SCP. - 10:21 Support #8098 (Work Completed-End life cycle): SCP ID :##4298##] : DESKMATE (URGENT)
- Done by Athira.
Issue closed in SCP.
November 27, 2017
- 15:06 Support #8098 (Work Completed-End life cycle): SCP ID :##4298##] : DESKMATE (URGENT)
- Hi,
Kindly attend below request:
Please upload banner at Deskmate.
please advise file sharing location.
tq
November 24, 2017
- 18:02 Support #8096 (Work Completed-End life cycle): SCP ID :##4297##] : DESKMATE: UPDATE
- Hi,
Kindly attend below request:
Please create new tab with 4 sub-tabs at deskmate:
KFH STAFF FINANCING (main ... - 10:47 Support #8093 (Work Completed-End life cycle): SCP ID :##4295##] : DESKMATE: KFH Banking & Subsid...
- Hi,
Kindly attend below request:
Please upload the latest file.
title: 16 - 31 October 2017
File name [PDF]... - 10:43 Support #8092 (Work Completed-End life cycle): SCP ID :##4294##] : WEBSITE: LATEST PROMOTION
- Hi,
Kindly attend below request:
Please upload new promo at latest promo (same effect as previous)
Then upload...
November 23, 2017
- 17:56 Support #8086 (Closed - End of life cycle): SCP ID :##4293##] : veritas Netbackup error when enab...
- Hi,
Kindly attend below request:
Appreciate your assistance to assist for the above issue.
We have Symantec Veri... - 10:31 Support #8083 (Work Completed-End life cycle): SCP ID :##4292##] : WEBSITE: Highlight and Banner
- Hi Athira,
Kindly attend below request....
November 22, 2017
- 21:49 Support #8082 (Closed - End of life cycle): [SCP ID :##4291##] : Unsucessful EPAY transaction
- HI Jeng Wei
Please attend this issue.
Please help to check on the rejected bill payment (shown in BVMC report) bu...
November 21, 2017
- 18:02 Support #8081 (Work Completed-End life cycle): SCP ID :##4290##] : DESKMATE: Directory Update - R...
- Hi,
Kindly attend below request:
Please refer to attachment.
- 13:05 Support #8079 (Closed - End of life cycle): SCP ID :##4289##] : IBG Approval Issue
- Hi,
Kindly attend below request:
Please help to check on below issue reported today. We are still waiting the log... - 09:43 Support #8056 (Closed - End of life cycle): SCP ID :##4269##] : IBFT issue - 08/11/2017
- Chee Ping, Nov 17, 2017 05:50 PM:-...
- 09:41 Support #8061 (Closed - End of life cycle): SCP ID :##4274##] : IBFT Issue - 10-12 Nov 2017
- Jeng Wei, Nov 16, 2017 05:59 PM:-...
- 09:38 Support #8062 (Closed - End of life cycle): SCP ID :##4275##] : RENTAS Issue 13/11/2017
- Hafiz, Nov 16, 2017 11:50 AM:-...
November 16, 2017
- 15:43 Support #8072 (Work Completed-End life cycle): SCP ID :##4282##] : WEBSITE UPDATE: KFH LIBSHARA A...
- Hi,
Kindly attend below request:
Please update at highlights section for KFH Libshara Account-i Week 24.
Tit... - 11:24 Support #8071 (Closed - End of life cycle): SCP ID :##4281##] : CMS inquiry module JOMPAY service...
- Hi,
Kindly attend below request:
Currently our CMS inquiry module customer can view JOMPAY tab at CMS home page. ... - 11:02 Support #8070 (Closed - End of life cycle): SCP ID :##4280##] : CORUS unable to amend submission
- Hi,
Kindly attend below request:
Currently user cannot submit amended details for NS CLASSY COLLECTIONS at CORUS ...
November 15, 2017
- 15:35 Support #8069 (Closed - End of life cycle): SCP ID :##4279##] : Daily MEPS Report - Wrong date
- Hi,
Kindly attend below request:
The date for daily MEPS report for 14/11/2017 & 15/11/2017 is wrong . The date ... - 14:48 Support #8046 (Closed - End of life cycle): SCP ID :##4259##] : RENTAS file not generated in STP
- Hafiz, Nov 6, 2017 04:49 PM:-...
November 14, 2017
- 15:09 Support #8064 (Work Completed-End life cycle): SCP ID :##4277##] : WEBSITE UPLOAD: HIGHLIGHTS 14/...
- Hi,
Kindly attend below request:
Title:
Scheduled System Downtime
Content:
[JPEG] file name: ScheduledSy... - 10:12 Support #8062 (Closed - End of life cycle): SCP ID :##4275##] : RENTAS Issue 13/11/2017
- Hi,
Kindly attend below request:
Please help to check on the unsuccesful Rentas transactions performed on 13.11.2... - 09:37 Support #8061 (Closed - End of life cycle): SCP ID :##4274##] : IBFT Issue - 10-12 Nov 2017
- Hi,
Kindly attend below request:
Please help to check on the attached suspect IBFT transactions performed on 10-1...
November 13, 2017
- 09:04 Support #8059 (Closed - End of life cycle): SCP ID :##4272##] : Powercard IP Change - UAT
- Hi,
Kindly attend below request:
Please help to identify and change the connection from IB (UAT) to Powercard (UA...
November 10, 2017
- 17:37 Support #8058 (Work Completed-End life cycle): SCP ID :##4271##] : Please replace banner no.4 at ...
- Hi,
Kindly attend below request:
Please replace banner no.4 at corporate website with the IBG poster and link the... - 12:06 Support #8057 (Work Completed-End life cycle): SCP ID :##4270##] : UPLOAD: DESKMATE AND WEBSITE 1...
- Hi,
Kindly attend below request:
Below for your attention:
1 - Deskmate Upload
Please upload two (2) articl... - 09:15 Support #8056 (Closed - End of life cycle): SCP ID :##4269##] : IBFT issue - 08/11/2017
- Hi,
Kindly attend below request:
Dear Penril support;
Please help to check on IBFT issue whereby account debited...
November 08, 2017
- 11:01 Support #8054 (Work Completed-End life cycle): SCP ID :##4267##] : Linked button for Branch and R...
- Hi,
Kindly attend below request:
Kindly create buttons for Branch and Retail Dashboard and link them to the desig... - 09:29 Support #8052 (Closed - End of life cycle): SCP ID :##4265##] : CIB SI Consumer executed on 05/11...
- Hi,
Kindly attend below request:
Please help us to identify what is the fail reason for below transaction. dated ... - 09:25 Support #8051 (Closed - End of life cycle): SCP ID :##4264##] : FOREIGN TELEGRAPHIC TRANSFER ISSUE
- Hi,
Kindly attend below request:
Our customer receives unsuccessful FTT status when she performs SI FTT via KFH O...
November 06, 2017
- 09:38 Support #8042 (Work Completed-End life cycle): SCP ID :##4255##] : WEBSITE: HIGHLIGHT 1/11/2017.
- 09:38 Support #8043 (Work Completed-End life cycle): SCP ID :##4256##] : WEBSITE: MEDIA CENTRE - Press ...
- 09:37 Support #8041 (Work Completed-End life cycle): SCP ID :##4254##] : WEBSITE: HIGHLIGHT 1/11/2017
- 09:36 Support #8045 (Work Completed-End life cycle): SCP ID :##4258##] : WEBSITE: UPDATE 3/11/2017
- 09:32 Support #8048 (Closed - End of life cycle): SCP ID :##4261##] : KFHOnline Login Issue
- Hi,
Kindly attend below request:
This is to formalize the issue reported via whatsapp to Penril Support whereby o... - 09:28 Support #8047 (Work Completed-End life cycle): SCP ID :##4260##] : DESKMATE: Link Deskmate to Y: ...
- Hi,
Kindly attend below request:
1. to create 2 new tabs as follows (the two visuals are shared in \\10.20.8.132\... - 09:24 Support #8046 (Closed - End of life cycle): SCP ID :##4259##] : RENTAS file not generated in STP
- Hi,
Kindly attend below request:
Please help to check why Rentas transaction cant be picked up by STP.
Transa...
November 03, 2017
- 16:11 Support #8045 (Work Completed-End life cycle): SCP ID :##4258##] : WEBSITE: UPDATE 3/11/2017
- Hi,
Kindly attend below request:
Hi Please remove/hide notification at highlights at 4 November 2017, 12.15noon. ...
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