B - Production Support » KFH Support

March 09, 2023

11:52 Support #13438 (Closed - End of life cycle): [SCP ID :##6609##] : Deskmate Staff Directory : End ...

Hi,
Kindly attend below request:-
Please remove the following staff details from deskmate staff directory
No.
... Zahir Abd Latif

11:29 Support #13428 (Closed - End of life cycle): [SCP ID :##6601##] : Deskmate :Staff Directory end o...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

March 07, 2023

09:41 Support #13426 (Closed - End of life cycle): [SCP ID :##6599##] : Deskmate :Staff Directory (28/...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

March 03, 2023

12:07 Support #13433 (Closed - End of life cycle): [SCP ID :##6604##] : Deskmate :2023 DOA and KFHMB BU...

Hi,
Kindly attend below request:-
Please upload the following documents into the deskmate:
1) 2023 (Delegati... Zahir Abd Latif

March 01, 2023

15:11 Support #13428 (Closed - End of life cycle): [SCP ID :##6601##] : Deskmate :Staff Directory end o...

Hi,
Kindly attend below request:-
Please remove the following staff from the directory:
No.
Staff No.
Na... Zahir Abd Latif

February 28, 2023

19:57 Support #13426 (Pending Customer Feedback): [SCP ID :##6599##] : Deskmate :Staff Directory (28/0...

Done by Hafiz.Pending customer feedback. Lizahwati Basirun

19:37 Support #13425 (Closed - End of life cycle): [SCP ID :##6598##] : Deskmate Staff Directory : Staf...

Issue closed in SCP. Zahir Abd Latif

19:35 Support #13425: [SCP ID :##6598##] : Deskmate Staff Directory : Staff New Hire (23/2/2022)

done Hafizudin MD

17:04 Support #13427 (Pending Customer Feedback): [SCP ID :##6600##] : VAPT Findings 2022

Hi,
Kindly attend below request:-
Web application security assessment (WASA) result for 2022 indicated we have on... Zahir Abd Latif

10:49 Support #13256 (Closed - End of life cycle): [SCP ID :##6460##] : NO SMS PIN RECEIVE

Issue already follow up to proceed with investigation and still no response.
Once received the required info/log/r... Zahir Abd Latif

10:06 Support #13426 (Closed - End of life cycle): [SCP ID :##6599##] : Deskmate :Staff Directory (28/...

Hi,
Kindly attend below request:-
Please correct the staff name as follows:
1) Abu Suffian Bin Abu Zakei i... Zahir Abd Latif

February 23, 2023

16:04 Support #13378 (Closed - End of life cycle): [SCP ID :##6565##] : IBG Transaction Failed

Issue closed in SCP. Zahir Abd Latif

16:00 Support #13229 (Closed - End of life cycle): [SCP ID :##6433##] : No TAC number in SMS notification

Issue closed in SCP. Zahir Abd Latif

15:59 Support #13384 (Closed - End of life cycle): [SCP ID :##6567##] : Housekeeping Procedure

Issue closed in SCP. Zahir Abd Latif

09:39 Support #13425 (Closed - End of life cycle): [SCP ID :##6598##] : Deskmate Staff Directory : Staf...

Hi,
Kindly attend below request:-
Please update the deskmate staff directory as follows:
1) Staff new hire: ad... Zahir Abd Latif

February 20, 2023

11:35 Support #13413 (Closed - End of life cycle): [SCP ID :##6588##] : Deskmate : Sexual Harassment

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

11:34 Support #13412 (Closed - End of life cycle): [SCP ID :##6587##] : Deskmate :Staff Directory (09/0...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

11:33 Support #13398 (Closed - End of life cycle): [SCP ID :##6578##] : Deskmate :Staff Directory (17/0...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

February 14, 2023

17:41 Support #13229 (Pending Customer Feedback): [SCP ID :##6433##] : No TAC number in SMS notification

Hafiz, 27 Jan 2023:-... Zahir Abd Latif