B - Production Support » Agrobank Support

Hi,
Kindly attend below request:

customer not able to download estatement, based on below error its not due to share folder path.

please help to check.

[8/15/19 11:57:37:639 SGT] 00000027 SystemOut O [15/08/2019] [11:57:37:639] [ERROR] [IBBusinessException]:527 - [1] File 1007391000058724-Jul-2019.pdf is not available for download
[8/15/19 11:57:37:639 SGT] 00000027 SystemOut O [15/08/2019] [11:57:37:639] [ERROR] [IBControllerAction]:538 -
com.ib.common.error.exception.IBBusinessException:
at com.ib.common.error.handler.IBErrorHandler.createBusinessException(IBErrorHandler.java:76)
at com.ib.bib.controller.actions.ib102_enquiry.statement.IBAccountStatementDownloadAction.execute(IBAccountStatementDownloadAction.java:203)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at com.ib.common.utils.IBActionServlet.doPost(IBActionServlet.java:82)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1694)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1635)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:149)
at my.com.bib.web.utils.SetSessionTimeout.doFilter(SetSessionTimeout.java:100)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:965)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:508)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:879)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:454)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:516)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:307)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1820)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1662)
[8/15/19 11:57:37:655 SGT] 00000027 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: Uncaught exception created in one of the service methods of the servlet /jsp/ib102_enquiry/statement/ibsAccountStatementFailure.jsp in application agro-bib. Exception created : com.ibm.websphere.servlet.error.ServletErrorReport: javax.servlet.jsp.JspException: Cannot find bean viewBean in any scope
at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:702)
at com.ibm._jsp._ibsAccountStatementFailure._jspService(_ibsAccountStatementFailure.java:135)
at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)