Support #10163
[SCP ID :##5097##] : Failed to Perform Transfer from KFHOnline
| Status: | Work Completed-End life cycle | Start date: | August 27, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Hafizudin MD | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Dear Team, please help to investigate on failed intrabank transaction. Below are the details:
Timestamp : 27/8/2019, 01:44PM
From account : 004142008653
To account : 004140002563
Amount : RM 9999.00
All the related logs can be found at below directory:
\\10.20.8.50\Insert Here\IB Logs\27082019
History
#1
Updated by Zahir Abd Latif about 5 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Nurul Akmal about 5 years ago
- Status changed from Development / Work In Progress to Work Completed-End life cycle
- % Done changed from 0 to 100
IT consulted customer and agreed to close issue.
[Hafizudin, 280819]: User unable to perform transaction because exceeded user transfer limit. User transfer limit for this user is RM 5000 (default limit).
Please advice user to increase user limit at ib transfer limit module.