Support #10289
[SCP ID :##5127##] : Failed to Perform IBG in CMS
| Status: | Closed - End of life cycle | Start date: | September 25, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY IBG | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
CUSTOMER HAVE PERFORMED IBG, BUT TRANSACTION FAILED. DETAILS AS ATTACEHD
History
#1
Updated by Zahir Abd Latif almost 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz,Oct 1, 2019 08:08 PM:-
Finding
1) No request at ibg system to perform transaction.
2) Found error Client is not connectedat trasaction at transaction time
Conclusion
1) IB system unable sent request to IBG server to transfer that cause IBG transaction unsuccessful.
2) Transaction not debited.
17:05:35,862 ERROR [STDERR] Caused by: java.io.IOException: Client is not connected
17:05:35,863 ERROR [STDERR] at org.jboss.mq.il.uil2.SocketManager.internalSendMessage(SocketManager.java:264)
17:05:35,863 ERROR [STDERR] at org.jboss.mq.il.uil2.SocketManager.sendMessage(SocketManager.java:220)
17:05:35,863 ERROR [STDERR] at org.jboss.mq.il.uil2.UILServerIL.addMessage(UILServerIL.java:245)
17:05:35,863 ERROR [STDERR] at org.jboss.mq.Connection.sendToServer(Connection.java:918)
17:05:35,863 ERROR [STDERR] ... 81 more
17:05:44,521 INFO [STDOUT] getHeader(x-forwarded-for) -- 10.20.201.88
17:06:26,405 WARN [Connection] Connection failure, use javax.jms.Connection.setExceptionListener() to handle this error and reconnect
org.jboss.mq.SpyJMSException: No pong received; - nested throwable: (java.io.IOException: ping timeout.)
at org.jboss.mq.Connection$PingTask.run(Connection.java:1305)
at EDU.oswego.cs.dl.util.concurrent.ClockDaemon$RunLoop.run(ClockDaemon.java:364)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: ping timeout.
#2
Updated by Zahir Abd Latif almost 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.