Support #10394

[SCP ID :##5159##] : Unable to login KFHonline "Service not Available" | MOSRA INTEGRATED RESOURCES

Added by Zahir Abd Latif almost 5 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:October 23, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

BELOW CUSTOMER CALLED INFORMED THAT HE IS UNABLE TO LOGIN KFHONLINE DUE TO “SERVICE NOT AVAILABLE”. HE HAD CLEARED BROWSING HISTORY, CACHE, COOKIES AND CHANGE BROWSER BUT SAME PROBLEM STILL PERSIST.

COMPANY NAME: MOSRA INTEGRATED RESOURCES
ACCOUNT NO : 012141000472
CALLER NAME : DATO SHAMSUL
CONTACT NO : 0164423944
DATE & TIME : 21/10/
22/10/2019@11:45AM

LOGS PATH:
\\10.20.8.50\Insert Here\IB Logs\22102019

History

#1 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif
  • % Done changed from 0 to 100

Pending user to provide log file since Nov 14, 2019.
Issue closed in SCP.

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