Support #10420
[SCP ID :##5176##] : Incorrect Transaction History Through Agronet : MY0062514 : AIMAN ARDANI BIN OMAR
| Status: | Closed - End of life cycle | Start date: | November 08, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
We have received an email from customer inform that his incorrect account balance show from his transaction history through Agronet as screenshot below:
However, based on our checking the account balance show different amount starting from 30/09/19.
Attached is the email sent by customer for your reference.
Customer’s details:
Full name : AIMAN ARDANI BIN OMAR
IC no : 940526-14-6099
Emel : aimanardani_omar@yahoo.com
Phone number : 0195267576
Account no : 1007021000070091
History
#1
Updated by Stephanie Sufrapto almost 5 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
pending log from ilah
#2
Updated by Stephanie Sufrapto about 4 years ago
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
No feedback from customer. Please close this. thank you
#3
Updated by Zahir Abd Latif about 4 years ago
- Status changed from Development / Work In Progress to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.