Support #10463
[SCP ID :##5185##] : 20191125/PROD/RCMS/MY/MYCAHAYADTT/Password Reset via SMS/2019CS02052
| Status: | Closed - End of life cycle | Start date: | November 26, 2019 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Please assist to check on issue raised where customer did not received SMS upon reset password.
Kindly refer to email and log for RCAS server 1 as attached.
((other file will sent via google drive))
History
#1
Updated by Stephanie Sufrapto almost 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
From the log able to see the sms we have passed it to table to be grab by sms cron to be delivered.
Suggest to maybank to check with the SMS Gateway whether they received the SMS or not.
Zahir,
Please close this. can reopen if they have any issue later. Thanks
#2
Updated by Zahir Abd Latif almost 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.