Support #10512
[SCP ID :##5201##] : JomPay Error
Status: | Closed - End of life cycle | Start date: | December 06, 2019 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Kindly please attend on below issues on JomPay.
Approver already approved the transaction but its still shown pending approval.
Refer to attachment for the details.
All the related logs can be found at below directory:
\\10.20.8.50\Insert Here\IB Logs\06122019
History
#1 Updated by Zahir Abd Latif almost 5 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Kah Yan, Dec 9, 2019 10:18 AM:-
As per provided result from query, the transaction has been successfully approved by mulancute02 at 06-DEC-19 18:27:22 Kindly revert result for below queries select * from bib_approver_status where trnx_id = '201912060000689838'; select * from bib_trnx_approver_rules where trnx_id = '201912060000689838';
Sufian, Dec 9, 2019 10:58 AM:-
The transaction is successfully approved after we restart all the instances.
Issue closed in SCP.