Support #10512

[SCP ID :##5201##] : JomPay Error

Added by Zahir Abd Latif almost 5 years ago. Updated almost 5 years ago.

Status:Closed - End of life cycleStart date:December 06, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Kindly please attend on below issues on JomPay.
Approver already approved the transaction but its still shown pending approval.

Refer to attachment for the details.

All the related logs can be found at below directory:
\\10.20.8.50\Insert Here\IB Logs\06122019

cms_1984.35.docx (269 KB) Zahir Abd Latif, December 06, 2019 16:15

History

#1 Updated by Zahir Abd Latif almost 5 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Dec 9, 2019 10:18 AM:-

As per provided result from query, the transaction has been successfully approved by mulancute02 at 06-DEC-19 18:27:22

Kindly revert result for below queries
select * from bib_approver_status where trnx_id = '201912060000689838';
select * from bib_trnx_approver_rules where trnx_id = '201912060000689838';

Sufian, Dec 9, 2019 10:58 AM:-

The transaction is successfully approved after we restart all the instances.

Issue closed in SCP.

Also available in: Atom PDF