Support #10585
[SCP ID :##5228##] : User Linking from Malaysia to Indonesia fail
| Status: | Closed - End of life cycle | Start date: | January 15, 2020 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Dear Stephanie,
Kindly attend below request.
Please refer the attached email and check on why user linking from MY to Indonesia Failed. User MY: MYAUREAL4V User ID: IDPROS2278 Time/Date : 14/1/2020, 2 - 2:30pm
Thank you.
History
#1
Updated by Zahir Abd Latif over 4 years ago
Dear Stephanie,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks.
#2
Updated by Stephanie Sufrapto over 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
From the log we able to find we actually sent response. Please refer to below
[1/14/20 14:28:33:679 MYT] 0000067e BaseServices I CASServices.wsGenerateTokenAuthentication() - START fc1ac981-ffd0-4350-9522-7dc0d4f4e981
[1/14/20 14:28:33:681 MYT] 0000067e BaseServices I invoke =wsGenerateTokenAuthentication
[1/14/20 14:28:33:681 MYT] 0000067e SystemOut O Validate field=adminId, value= RCM field.g , do validate=true
[1/14/20 14:28:33:681 MYT] 0000067e SystemOut O Validate field=adminPassword, value= RCM field.g , do validate=true
[1/14/20 14:28:33:682 MYT] 0000067e SystemOut O Validate field=globalId, value= MYG field.g , do validate=true
[1/14/20 14:28:33:682 MYT] 0000067e SystemOut O Validate field=sessionId, value= 1dd field.g , do validate=true
[1/14/20 14:28:33:682 MYT] 0000067e SystemOut O Validate field=applicationId, value= 200 field.g , do validate=true
[1/14/20 14:28:33:682 MYT] 0000067e SystemOut O validation done.
[1/14/20 14:28:33:683 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.verifyApplicationOwnerShip() - START 5e85dfd3-b07d-4953-a179-c78af092d611
[1/14/20 14:28:33:684 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.verifyApplicationOwnerShip() - queryApplicationEntity - START 5e85dfd3-b07d-4953-a179-c78af092d611
[1/14/20 14:28:33:686 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.verifyApplicationOwnerShip() - queryApplicationEntity - END 5e85dfd3-b07d-4953-a179-c78af092d611 [Time taken:2 ms]
[1/14/20 14:28:33:687 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.verifyApplicationOwnerShip() - END 5e85dfd3-b07d-4953-a179-c78af092d611 [Time taken:4 ms]
[1/14/20 14:28:33:689 MYT] 0000067e ServiceManage I GET GENERATE TOKEN AUTHENTICATION
[1/14/20 14:28:33:690 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.generateToken() - START 62835ba0-9305-4034-9b59-c04a39cd552c
[1/14/20 14:28:33:691 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.generateToken() - queryGlobalUser - START 62835ba0-9305-4034-9b59-c04a39cd552c
[1/14/20 14:28:33:694 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.generateToken() - queryGlobalUser - END 62835ba0-9305-4034-9b59-c04a39cd552c [Time taken:3 ms]
[1/14/20 14:28:33:734 MYT] 0000067e TokenManageme I Token will expired on Tue Jan 14 14:43:33 MYT 2020
[1/14/20 14:28:33:973 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.generateToken() - storeTokenAuth - START 62835ba0-9305-4034-9b59-c04a39cd552c
[1/14/20 14:28:33:975 MYT] 0000067e CASClient I ##### CONNECTING TO WS : https://192.168.17.110/rcasws/services/CASServices?wsdl
[1/14/20 14:28:33:980 MYT] 0000067e CASClient I STORE TOKEN AUTHENTICATION: REQUEST MESSAGE
[1/14/20 14:28:33:981 MYT] 0000067e CASClient I GLOBAL ID : MYGLOBAL521142028
[1/14/20 14:28:33:982 MYT] 0000067e CASClient I APPL ID : 100
[1/14/20 14:28:34:125 MYT] 0000067e CASClient I STORE TOKEN AUTHENTICATION- CAS RESPONSE : <msg><msgHeader><responseCode>51</responseCode></msgHeader></msg>
[1/14/20 14:28:34:128 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.generateToken() - storeTokenAuth - END 62835ba0-9305-4034-9b59-c04a39cd552c [Time taken:155 ms]
[1/14/20 14:28:34:128 MYT] 0000067e TokenManageme I AuthenticationServiceImpl.generateToken() - END 62835ba0-9305-4034-9b59-c04a39cd552c [Time taken:438 ms]
[1/14/20 14:28:34:137 MYT] 0000067e ServiceManage I <msg><msgHeader><responseCode>51</responseCode></msgHeader></msg>
[1/14/20 14:28:34:138 MYT] 0000067e BaseServices I Response for wsGenerateTokenAuthentication : fc1ac981-ffd0-4350-9522-7dc0d4f4e981 <msg><msgHeader><responseCode>51</responseCode></msgHeader></msg>
[1/14/20 14:28:34:139 MYT] 0000067e BaseServices I CASServices.wsGenerateTokenAuthentication() - END fc1ac981-ffd0-4350-9522-7dc0d4f4e981 [Time taken:460 ms]
51 = Global ID not found
Second, from the full table query you can see the G_USER_SYNC is 1. if the Sync from ID is running it should be 0.
Asking Maybank to check with Indonesia side , whether the can find the global ID in their database
No feedback from maybank
#3
Updated by Zahir Abd Latif over 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.