Support #10614

[SCP ID :##5240##] : Link Account Problem

Added by Nurul Akmal over 4 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:January 30, 2020
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi Chee Onn,
Kindly attend below request.

System unavailable when access link account page

[1/27/20 19:36:50:440 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:440] [INFO] [WsIntegrationService]:129 - ESB Timeout: 180000ms

[1/27/20 19:36:50:441 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:440] [INFO] [WsIntegrationService]:130 - ESB Request Context: timeout

[1/27/20 19:36:50:441 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:441] [INFO] [WsIntegrationService]:131 - ESB URL Endpoint: http://10.250.3.30:7800/AccountServices

[1/27/20 19:36:50:441 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:441] [INFO] [ESBAccountInformationServices]:410 - <<<<<<<<<<<<<<<<<   Header   >>>>>>>>>>>>>>>>>>>

[1/27/20 19:36:50:441 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:441] [INFO] [ESBAccountInformationServices]:411 - Message ID: 2F973C65-2AF1-4A20-943D-F004F3D136D7

[1/27/20 19:36:50:442 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:441] [INFO] [ESBAccountInformationServices]:412 - Branch Code: 270

[1/27/20 19:36:50:442 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:442] [INFO] [ESBAccountInformationServices]:413 - Channel ID: M2U

[1/27/20 19:36:50:442 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:442] [INFO] [ESBAccountInformationServices]:414 - Client Supervisor ID: 0000

[1/27/20 19:36:50:442 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:442] [INFO] [ESBAccountInformationServices]:415 - Client UserID: 0000

[1/27/20 19:36:50:443 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:442] [INFO] [ESBAccountInformationServices]:416 - Reference No: F514AE3C-5192-47A0-927D-579EECF9D41F

[1/27/20 19:36:50:443 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:443] [INFO] [ESBAccountInformationServices]:417 - Sequence No: 8495

[1/27/20 19:36:50:443 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:443] [INFO] [ESBAccountInformationServices]:418 - Transaction Date: 27-01-2020

[1/27/20 19:36:50:444 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:443] [INFO] [ESBAccountInformationServices]:419 - Transaction Time: 19:36:50

[1/27/20 19:36:50:444 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:444] [INFO] [ESBAccountInformationServices]:127 - <<<<<<<<<<<<<<<<<   Request   >>>>>>>>>>>>>>>>>>>

[1/27/20 19:36:50:444 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:444] [INFO] [ESBAccountInformationServices]:128 - Account No: 1501210920

[1/27/20 19:36:50:444 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:444] [INFO] [ESBAccountInformationServices]:129 - Account Branch Code: 501

[1/27/20 19:36:50:445 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:444] [INFO] [ESBAccountInformationServices]:130 - Account Currency: 016

[1/27/20 19:36:50:475 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:475] [INFO] [ESBAccountInformationServices]:139 - <<<<<<<<<<<<<<<<<   Response   >>>>>>>>>>>>>>>>>>>

[1/27/20 19:36:50:475 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:475] [INFO] [ESBAccountInformationServices]:141 - Response Code: 00

[1/27/20 19:36:50:476 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:475] [INFO] [ESBAccountInformationServices]:143 - Response Description:

[1/27/20 19:36:50:476 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:476] [INFO] [ESBAccountInformationServices]:159 - Account Name: RUTH TRIFASA YUSNITA HS

[1/27/20 19:36:50:476 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:476] [INFO] [ESBAccountInformationServices]:160 - Account Status: 00

[1/27/20 19:36:50:476 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:476] [INFO] [ESBAccountInformationServices]:161 - Cif No: 0006222853

[1/27/20 19:36:50:477 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:476] [INFO] [ESBAccountInformationServices]:162 - Address 1: KEMBANG PERMAI VII.I/7.3

[1/27/20 19:36:50:477 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:477] [INFO] [ESBAccountInformationServices]:163 - Address 2: KEMBANGAN SEL RT. 008/ RW. 006

[1/27/20 19:36:50:477 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:477] [INFO] [ESBAccountInformationServices]:164 - Address 3: KEL. KEMBANGAN SLTN KEC. KEMBANGAN

[1/27/20 19:36:50:477 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:477] [INFO] [ESBAccountInformationServices]:165 - Address 4: JAKARTA BARAT  11610

[1/27/20 19:36:50:478 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:477] [INFO] [ESBAccountInformationServices]:166 - ApplCode: ST

[1/27/20 19:36:50:478 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:478] [INFO] [ESBAccountInformationServices]:167 - ProductCode: 110

[1/27/20 19:36:50:478 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:478] [INFO] [ESBAccountInformationServices]:186 - ### SA Data Record Type ###

[1/27/20 19:36:50:478 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:478] [INFO] [ESBAccountInformationServices]:187 - Accrued Interest: +8078.000000

[1/27/20 19:36:50:479 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:478] [INFO] [ESBAccountInformationServices]:188 - Available Balance: +48168181.35

[1/27/20 19:36:50:479 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:479] [INFO] [ESBAccountInformationServices]:189 - Beginning Balance: +48168181.35

[1/27/20 19:36:50:479 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:479] [INFO] [ESBAccountInformationServices]:190 - Hold Amount: 0.00

[1/27/20 19:36:50:479 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:479] [INFO] [ESBAccountInformationServices]:191 - Today Clearing: 0.00

[1/27/20 19:36:50:480 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:479] [INFO] [ESBAccountInformationServices]:192 - Yesterday Clearing: 0.00

[1/27/20 19:36:50:480 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:480] [INFO] [WsIntegrationService]:106 -

<<<<<<<<<<<<<<<<<   Performance Calculate Result   >>>>>>>>>>>>>>>>>>>

Class: {http://www.bankbii.com/AccountServices/}AccountServices

MessageID: 2F973C65-2AF1-4A20-943D-F004F3D136D7

Start Time: Mon Jan 27 19:36:50 WIT 2020

End Time: Mon Jan 27 19:36:50 WIT 2020

Time Used to complete ESBAccountInformationServices (in miliseconds): 39

[1/27/20 19:36:50:487 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:486] [ERROR] [IBBusinessException]:527 - [default] System is currently unavailable. Please try again later.

[1/27/20 19:36:50:489 WIT] 00003854 SystemOut     O [27/01/2020] [19:36:50:488] [ERROR] [IBControllerAction]:538 -

com.ib.common.error.exception.IBBusinessException:

                at com.ib.common.error.handler.IBErrorHandler.createBusinessException(IBErrorHandler.java:76)

                at com.ib.rib.controller.actions.ib111_account_maintenance.link_account.IBLinkAccountDetailsAction.execute(IBLinkAccountDetailsAction.java:102)

                at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)

                at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)

                at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)

                at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)

                at com.ib.common.utils.IBActionServlet.doGet(IBActionServlet.java:64)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:575)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)

                at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1225)

                at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:775)

                at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:457)

                at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)

                at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)

                at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)

                at com.ib.common.utils.SessionTimeoutFilter.doFilter(SessionTimeoutFilter.java:85)

                at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)

                at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)

                at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:928)

                at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1025)

                at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)

                at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:908)

                at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)

                at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:195)

                at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:459)

                at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:526)

                at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:312)

                at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:87)

                at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)

                at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

                at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

                at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)

                at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)

                at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)

                at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)

                at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1815)

Thank you.

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • % Done changed from 0 to 90

Hi All,

Since this issue not able to replicate in any development environment and the exception throw from the method isValidAccount and this method is no longer needed in the new esb account summary service. So, the proposal solution was remove the call of this isValidAccount method and link account module only call isMyPlanAccount method independently.
New war file had been upload to share /IBM/SHARE FOLDER/CR#190016 - Esb Modernization/War File/merging 190008, pending on Bella to test and feedback.

Thank you

#2 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 4 years ago

  • Status changed from Pending Customer Feedback to Pending Prod Deployment

#3 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 4 years ago

  • Status changed from Pending Prod Deployment to Work Completed-End life cycle
  • Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
  • % Done changed from 90 to 100

Hi Zahir,

This fixed package had been deploy into production at 8/4/2020 midnight.
You may close this case.

Thank you

#4 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from Work Completed-End life cycle to Closed - End of life cycle

Issue closed in SCP.

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