Support #10667
[SCP ID :##5268##] : CIB SI - ERROR
Status: | Closed - End of life cycle | Start date: | March 02, 2020 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
We encountered CIB SI for 1 transaction today (1-mar-2020).
The customer account has been debited but the transaction not exist in ib_si_history
based on scheduler log, we found error on duplicate transaction ID.
Kindly assist
Log file : //10.20.8.104/shared/IB/01032020
History
#1 Updated by Zahir Abd Latif over 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Mar 2, 2020 01:13 PM:-
Finding 1) Unable to insert record to database because duplicate transaction id 2) Jompay not generate new transaction id for si jompay transaction solution 1) Generate new transaction id for si jompay record . we will deliver patches after testing. select * from ib_si_history where trunc(trnx_date)=to_date('01/03/2020','dd/mm/yyyy');
Hafiz, Mar 4, 2020 12:06 PM:-
The patches is ready to deploy to Staging server. Please get the patches at below path:- //10.20.8.35/internet banking/20200304_5268_ib_si_jompay
#2 Updated by Zahir Abd Latif over 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.