Support #10683
[SCP ID :##5276##] : Pending approval issue | VRAT GLOBAL SDN BHD
| Status: | Closed - End of life cycle | Start date: | March 11, 2020 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Received enquiry from customer in regards to 3rd Party Transfer transaction via CMS.
The transaction did not appear in approver tray, please check and revert. Customer need to make payment urgently.
Kindly assist. Info as follows:
Company
: VRAT GLOBAL SDN BHD
User
: RUBAKUMARAN A/L SUPRAMANIAM
User I.D
: RUBAKUMARAN
Transaction Date
: 11/03/2020 @ 4:03pm
all the logs placed at below directory:
\\10.20.8.50\Insert Here\IB Logs\11032020
#HD00022583
History
#1
Updated by Zahir Abd Latif about 4 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Pending user to provide the script(procedure or shell script) for us to execute for every hour.
Also running “select * from v$session” will generate a lot of rows, please include a where clause into the script to narrow down the output.
Follow up and still no response and updates from user.
Issue closed in SCP.