Support #10739

[SCP ID :##5309##] : M2U Redirect URL & Cust Service No

Added by Zahir Abd Latif over 4 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:April 21, 2020
Priority:NormalDue date:April 21, 2020
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:3.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

Please update :
- Maybank website URL to https://www.maybank.co.id (redirect URL after customer reach max idle time)
- Customer Care number to 1500611 (page invalid session as in attached image)

InvalidSession-message.jpeg (40.8 KB) Zahir Abd Latif, April 21, 2020 13:10

History

#1 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 4 years ago

  • Due date set to April 21, 2020
  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 100

Already provided the patch in email:

Bella,

Patch: /IBM/SHARE FOLDER/2020/CR#180017 - Menu Search MSS untuk secure e-mail/3 - WAR Files/v1.3 (5307 5309)

Thanks.


Dear Bella,

1. The customer care telephone number differs from ID and EN. In ID 021-1500-611, while in EN 1-300-88-2476. Confirm to change both to 1500611 right? What about 69811 (ponsel)?

2. For timer redirection already changed to https://www.maybank.co.id/

3. I noticed there is typo inside logout page "langkan" "aktifitas" dan "menitt". Please advise BO team to change inside MSS > Site Management > Service Info > ACCLOGOUT

Kindly confirm, we will compile the patch immediately.

#2 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 4 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif
  • % Done changed from 100 to 0

#3 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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