Support #10771

[SCP ID :##5322##] : Cash Management Solution | Pending approval issue |

Added by Zahir Abd Latif over 4 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:May 08, 2020
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Received enquiry from customer in regards to Registered JomPAY Payment IB Transaction via CMS.

The transaction did not appear in approver tray, please check and revert.

ibrefno : 0000744476
amount: 34.05
verified date :06/05/2020 10:57:13
transaction date :06/05/2020 10:45:13

History

#1 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, May 19, 2020 03:49 PM:-

Dear Shahrul,

Kindly request the customer to reinitiate the transaction.
As per Whatsapp conversation,  BIB_APPROVER_STATUS table did not contain this transaction,
in order for approver to view the transaction, the record must be stored into this table.

#2 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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