Support #10771
[SCP ID :##5322##] : Cash Management Solution | Pending approval issue |
Status: | Closed - End of life cycle | Start date: | May 08, 2020 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Received enquiry from customer in regards to Registered JomPAY Payment IB Transaction via CMS.
The transaction did not appear in approver tray, please check and revert.
ibrefno : 0000744476
amount: 34.05
verified date :06/05/2020 10:57:13
transaction date :06/05/2020 10:45:13
History
#1 Updated by Zahir Abd Latif over 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Kah Yan, May 19, 2020 03:49 PM:-
Dear Shahrul, Kindly request the customer to reinitiate the transaction. As per Whatsapp conversation, BIB_APPROVER_STATUS table did not contain this transaction, in order for approver to view the transaction, the record must be stored into this table.
#2 Updated by Zahir Abd Latif over 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.