Support #10773
[SCP ID :##5324##] : IBG Server - Out of memory
Status: | Closed - End of life cycle | Start date: | May 12, 2020 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY IBG | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Our KFHOnline IBG services frequently hanged and affected IBG task (ofi, rfi and crediting). It required the service to restart to resume back.
Kindly assist to check on this matter.
We have transferred logs and memory setting to \\10.20.8.35\Internet Banking\IB_Issues_and_Logs\12052020_ibg_logs
History
#1 Updated by Zahir Abd Latif over 3 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Issue closed in SCP.