Support #10791
[SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT TRANSACTION |
| Status: | Closed - End of life cycle | Start date: | May 18, 2020 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
customer perform bill payment on 11 Mar 2020 status show successful but biller claim not received the payment.
Kindly assist to check
I will send all related logs by email
Transaction Details
Account No
: 009105000087
Transaction Date & Amount
: 11/03/2020 – RM 365.71 & 11/03/2020 - RM1000.00
Merchant
: SABAH ELECTRICITY
Issue
: Both transactions were successful, biller claims not receive the payment
History
#1
Updated by Zahir Abd Latif over 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, May 21, 2020 03:45 PM:
Finding Both transactions is successfully debited at ecthic core.
#2
Updated by Zahir Abd Latif over 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.