Support #10802
[SCP ID :##5346##] : BSNeBiz Report failed to generate
Status: | Closed - End of life cycle | Start date: | May 20, 2020 | ||
---|---|---|---|---|---|
Priority: | Normal | Due date: | |||
Assignee: | Nurul Athira Abdul Rahim | % Done: | 90% | ||
Category: | - | Spent time: | - | ||
Target version: | - |
Description
Hi,
Kindly attend below request:
BSNeBiz Report failed to generate which the report generation status stuck at pending.
History
#1 Updated by Nurul Athira Abdul Rahim over 4 years ago
- Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin
#2 Updated by Najmi Pasarudin over 4 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#3 Updated by Najmi Pasarudin over 4 years ago
- % Done changed from 0 to 90
#4 Updated by Najmi Pasarudin over 4 years ago
- Status changed from Development / Work In Progress to System Integration Test
- Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim
Issue:
In production only, IBAM > CBE report is not generated.
Finding:
In production batch server, report generator program does not have permission to run.
Solution:
On 21/05/2020, in production batch server, update report generator program permission.
Test case:
Testing only in production. Email to Firas to test.
#5 Updated by Nurul Athira Abdul Rahim over 4 years ago
- Status changed from System Integration Test to User Acceptance Test
Tested by Firas on 27/05/2020
#6 Updated by Nurul Athira Abdul Rahim over 4 years ago
- Status changed from User Acceptance Test to Closed - End of life cycle
Tested and passed by Mazni Noor.