Support #10802

[SCP ID :##5346##] : BSNeBiz Report failed to generate

Added by Zahir Abd Latif over 4 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:May 20, 2020
Priority:NormalDue date:
Assignee:Nurul Athira Abdul Rahim% Done:

90%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

BSNeBiz Report failed to generate which the report generation status stuck at pending.

Bsnebiz Report Not Working.png (209 KB) Zahir Abd Latif, May 20, 2020 17:26

History

#1 Updated by Nurul Athira Abdul Rahim over 4 years ago

  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

#2 Updated by Najmi Pasarudin over 4 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Updated by Najmi Pasarudin over 4 years ago

  • % Done changed from 0 to 90

#4 Updated by Najmi Pasarudin over 4 years ago

  • Status changed from Development / Work In Progress to System Integration Test
  • Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim

Issue:
In production only, IBAM > CBE report is not generated.

Finding:
In production batch server, report generator program does not have permission to run.

Solution:
On 21/05/2020, in production batch server, update report generator program permission.

Test case:
Testing only in production. Email to Firas to test.

#5 Updated by Nurul Athira Abdul Rahim over 4 years ago

  • Status changed from System Integration Test to User Acceptance Test

Tested by Firas on 27/05/2020

#6 Updated by Nurul Athira Abdul Rahim over 4 years ago

  • Status changed from User Acceptance Test to Closed - End of life cycle

Tested and passed by Mazni Noor.

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