Support #10811
[SCP ID :##5355##] : Inconsistent FPX Report
Status: | Closed - End of life cycle | Start date: | May 28, 2020 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY CORUS | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
There are missing transactions from Corus Report Name: Fpx Transaction Enquiry Report.
Transaction can be found from FPX settlement and debited from Customer account, but missing from the report
History
#1 Updated by Zahir Abd Latif over 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
- % Done changed from 0 to 100
Kah Yan, May 29, 2020 01:57 PM:-
Dear Shahrul, Kindly check with the user if there is any filtering applied when generating the FPX report in CORUS. Findings so far: All the reported missing transactions are from CMS
Kah Yan, Jun 3, 2020 02:40 PM:-
Dear Shahrul, As per WhatsApp discussion, please raise this issue to FPX Engine vendor for investigation why the records were not inserted to FPX_DAC_ORDERLIST table.
#2 Updated by Zahir Abd Latif over 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.