Support #10819
[SCP D :##5362##] : Error 'Invalid Token' prompt during device pairing
Status: | Work Completed-End life cycle | Start date: | June 02, 2020 | ||
---|---|---|---|---|---|
Priority: | Normal | Due date: | |||
Assignee: | Zahir Abd Latif | % Done: | 90% | ||
Category: | - | Spent time: | - | ||
Target version: | - |
Description
Hi,
Kindly attend below request:
User facing issue during device pairing when error 'Invalid Token' prompt. 'Mobile UPASS' already been selected in 'Organization Setup'.
History
#1 Updated by Nurul Athira Abdul Rahim over 4 years ago
- Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin
#2 Updated by Najmi Pasarudin over 4 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#3 Updated by Najmi Pasarudin over 4 years ago
- % Done changed from 0 to 90
#4 Updated by Najmi Pasarudin over 4 years ago
- Status changed from Development / Work In Progress to Internal Testing
- Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim
Issue:
New Single User cannot perform Device Pairing. Got error Invalid Token Type.
Finding:
When CA create or edit Single User, token type is optional.
Solution:
Fix token type as mandatory for both Authorizer and Single User.
- Login as CA for Single User company
- Create or edit user
- Leave the field Token Type as blank
- Expected result, page should show error Token Type is required
#5 Updated by Nurul Athira Abdul Rahim over 4 years ago
- File secure pass type.png added
- Status changed from Internal Testing to System Integration Test
Tested and passed
Change status to SIT for SIT Testing
#6 Updated by Nurul Athira Abdul Rahim over 4 years ago
- Status changed from System Integration Test to User Acceptance Test
Tested and passed by Azyan on 030620
Status change to UAT for UAT testing
#7 Updated by Nurul Athira Abdul Rahim over 4 years ago
- Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin
#8 Updated by Najmi Pasarudin over 4 years ago
- Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim
Deployed UAT on 09/06/2020
#9 Updated by Nurul Athira Abdul Rahim over 4 years ago
- Status changed from User Acceptance Test to Pending Prod Deployment
- Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin
17/06/2020 Tested and passed by Mazni
#10 Updated by Najmi Pasarudin over 4 years ago
- Status changed from Pending Prod Deployment to Pending Review
- Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim
Deployed to production on 19/06/2020
#11 Updated by Nurul Athira Abdul Rahim almost 4 years ago
- Status changed from Pending Review to Work Completed-End life cycle
- Assignee changed from Nurul Athira Abdul Rahim to Zahir Abd Latif