Support #10847
[SCP ID :##5375##] : login bib session expired
| Status: | Work Completed-End life cycle | Start date: | June 04, 2020 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
BIB customer complaint they cannot login, session expired
Company Id
Company Name
Business Reg. No.
Company Status
CIF Number
2990
BRACKISH AQUACULTURE SDN BHD
1088342U
Online
110075803
Activity ID
User Name
Activity Date
Activity Type
Channel
20200604000001810040
brackish3218
04/06/2020 01:58:57 PM
Login
Computer
20200604000001810036
brackish3218
04/06/2020 01:57:15 PM
Login
Computer
20200604000001810033
brackish3218
04/06/2020 01:56:34 PM
Login
Computer
Company Id
Company Name
Business Reg. No.
Company Status
CIF Number
2989
MNG FARM PRODUCTS SDN BHD
904707H
Online
221064822
Activity ID
User Name
Activity Date
Activity Type
Channel
20200604000001810042
mngfp3218
04/06/2020 01:59:49 PM
Login
Computer
Log file
https://drive.google.com/file/d/1ndli9ferXJI0lpNYD0qvtUQnRj_bvsi3/view?usp=sharing
History
#1
Updated by Stephanie Sufrapto over 4 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Issue cause by user from 2 company have same account number.
Solution : Agrobank need to remove the duplicate account number from one of the user company
Zahir. Kindly close this case. Thank you