Support #10859

[SCP ID :##5377##] : 2FA-Source Code Merging Post Implementation Issue

Added by Zahir Abd Latif over 4 years ago. Updated about 4 years ago.

Status:Work Completed-End life cycleStart date:June 08, 2020
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

0%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Please find the latest reported issue for 2FA. There is one customer from Kuwait having issue with the activation. He tried few times to reactivate but the activation was incomplete. Refer the attached screen.

Let us know the logs needed to investigate this issue.

Previously, i have also reported the intermittent issue of FPX whereby after TAC being key in, error page displayed and not able to proceed with the transactions. The fix was delivered and tested but error still persist.

image1.jpeg (18.1 KB) Zahir Abd Latif, June 08, 2020 17:41

image2.jpeg (38.8 KB) Zahir Abd Latif, June 08, 2020 17:41

History

#1 Updated by Zahir Abd Latif over 4 years ago

  • Assignee changed from Hafizudin MD to Aditya Prathama

Dear Aditya,

Kindly assist.

Thanks.

#2 Updated by Aditya Prathama about 4 years ago

  • Status changed from New - Begin Life Cycle to Work Completed-End life cycle
  • Assignee changed from Aditya Prathama to Zahir Abd Latif

closed by user, root cause the user not fully follow pairing prosess

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