Support #10875
[SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (SESSION EXPIRED) : KOPERASI PENANAM SAWIT MAMPAN DAERAH KENINGAU (SEBREY JEN BIN SOMPIT) : MY0177448
| Status: | Work Completed-End life cycle | Start date: | June 12, 2020 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Stephanie Sufrapto | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Customer initiator unable to perform DuitNow transaction to CIMB account with error session expired.
Based on checking, previously customer successfully initiated to the same beneficiary account as per below:
Company Id
1831
Company Name
KOPERASI PENANAM SAWIT MAMPAN DAERAH KEN
Initiated By
sebrey89
Approved By
justinguka56
Transaction ID
20200508000001750755
Transaction Types
New Instant Transfer
Transaction Description
-
Transaction From Account No
1006861000065391
Transaction To Account No
7071635766
Transaction Amount
4,599.82
Total Charges
-
Transaction Date
08/05/2020 10:48:18
Effective Date
09/05/2020 10:42:04
Transaction Status
Successful
Host Error Reason
-
Beneficiary Bank Name
CIMB Bank
Beneficiary Name
MUINAH BINTI MANAP CIMB
Beneficiary Email
-
Payment Type
EIBFT
Recipient's Reference
Dahili bin ajim
Reference No.
20200508000001750755
Company details:
Company Id: 1831
CIF Number: 200158929
Company Name: KOPERASI PENANAM SAWIT MAMPAN DAERAH KEN
Session expired timestamp: 10/6/2020 @ 14:35:42.
History
#1
Updated by Zahir Abd Latif about 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Stephanie, Jun 12, 2020 01:56 PM:-
Issue cause by the Creditor Name length is 109
After check with document spec, Paynet will return with max length 140.
Attached below is patch for BIB and Query update
#2
Updated by Stephanie Sufrapto about 4 years ago
- Status changed from Pending Customer Feedback to System Integration Test
- Assignee changed from Zahir Abd Latif to Stephanie Sufrapto
Update:
Ilah waiting for data with name longer than 109 in SIT for testing.
#3
Updated by Stephanie Sufrapto almost 3 years ago
- Status changed from System Integration Test to Work Completed-End life cycle
Deployed MIgration ID 135