Support #10878
[SCP ID :##5585##] : BVMC - Unable to Print Jompay Report
Status: | Closed - End of life cycle | Start date: | June 15, 2020 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BVMC | Spent time: | - | |
Target version: | - |
Description
Hi Hafiz,
Kindly attend below request.
Please help to check on the issue user unable to download CSV file for Jompay report. After click on the download button, system directly logout user from the system. Please find the related logs from below dir: \\10.20.8.50\Insert Here\IB Logs\15062020 Thank you.
History
#1 Updated by Zahir Abd Latif about 4 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Jun 16, 2020 12:31 PM:-
Finding 1) Class file corrupted Please get new patches at below path:- //10.20.8.35/internet banking/20200616_5385_CMS_download_jompay_report
Sufian, Jun 20, 2020 02:30 PM:-
Dear Penril Support team, We already deployed this fix inside our Production environment. User had confirmed that the package is working, they managed to download the Jompay report. Thank you for your assistance.