Support #10956
SCP ID :##5402##] : Bill Payment Unsuccesful
| Status: | Closed - End of life cycle | Start date: | June 26, 2020 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Bill payment transaction unsuccessful since 25 Jun 2020. Kindly assist
Detail transaction
Time : 26-JUN-20 11:57:22 AM
TRNX Id : 202006260007214487
Time : 26-JUN-20 11:50:52 AM
TRNX Id : 202006260007214437
History
#1
Updated by Zahir Abd Latif about 4 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Kah Yan Jun 29, 2020 12:00 PM:-
Dear Shahrul, Both transactions did not receive response from ePay. Kindly check if connection from ePay server with ePay is connected Based on the logs, there is no response from ePay for 26/06/2020 (whole day) ePay logs 2020/06/26 11:49:48:835 INFO penril.integration.response.ESBEPayResponseBean: Amount1000 2020/06/26 11:49:48:836 INFO penril.integration.response.ESBEPayResponseBean: product codeDIGIST 2020/06/26 11:49:48:836 INFO penril.integration.response.ESBEPayResponseBean: MerchantID201893 2020/06/26 11:49:48:836 INFO penril.integration.response.ESBEPayResponseBean: Transaction Time200626114840 2020/06/26 11:49:48:836 INFO penril.integration.response.ESBEPayResponseBean: Transaction Trace Id97043 2020/06/26 11:49:48:837 INFO penril.integration.response.ESBEPayResponseBean: Operator IdIBS 2020/06/26 11:49:48:837 INFO penril.integration.response.ESBEPayResponseBean: Amount1000 2020/06/26 11:49:48:837 INFO penril.integration.response.ESBEPayResponseBean: MerchantID201893 2020/06/26 11:49:48:837 INFO penril.integration.response.ESBEPayResponseBean: Transaction Time200626114840 2020/06/26 11:49:48:837 INFO penril.integration.response.ESBEPayResponseBean: Transaction Trace Id97043 2020/06/26 11:56:18:295 INFO penril.integration.response.ESBEPayResponseBean: Amount1000 2020/06/26 11:56:18:296 INFO penril.integration.response.ESBEPayResponseBean: product codeDIGIST 2020/06/26 11:56:18:296 INFO penril.integration.response.ESBEPayResponseBean: MerchantID201893 2020/06/26 11:56:18:297 INFO penril.integration.response.ESBEPayResponseBean: Transaction Time200626115509 2020/06/26 11:56:18:297 INFO penril.integration.response.ESBEPayResponseBean: Transaction Trace Id97044 2020/06/26 11:56:18:297 INFO penril.integration.response.ESBEPayResponseBean: Operator IdIBS 2020/06/26 11:56:18:298 INFO penril.integration.response.ESBEPayResponseBean: Amount1000 2020/06/26 11:56:18:298 INFO penril.integration.response.ESBEPayResponseBean: MerchantID201893 2020/06/26 11:56:18:298 INFO penril.integration.response.ESBEPayResponseBean: Transaction Time200626115509 2020/06/26 11:56:18:298 INFO penril.integration.response.ESBEPayResponseBean: Transaction Trace Id97044
Issue closed in SCP.