Support #11061
[SCP ID :##5439##] : CMS - Uploaded Bulk Payment not Appeared in Verifier Screen
Status: | Closed - End of life cycle | Start date: | July 23, 2020 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
As spoken, need your help to check why uploaded bulk payment details is not appeared in verifier screen?
Also user had tried to upload the same csv file for three times and system allow the upload process.
Please further check on this issue.
Timestamp: 3:00PM - 3:15PM
All the related logs can be found at below dir:
\\10.20.8.50\Insert Here\IB Logs\23072020
History
#1 Updated by Zahir Abd Latif about 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Kah Yan, Jul 24, 2020 09:47 AM:-
Dear Sufian / Shahrul,
Kindly confirm with users if they have the transaction id for the missing transactions.
select * from bib_company_transaction where trnx_id like '%<trnx_id>';
select bib_bulk_payment where batch_id like '%<trnx_id>';
select bib_bulk_payment_detail where batch_id like '%<trnx_id>';
select ibg_bulk where parent_oid like '%<trnx_id>';
- replace <trnx_id> with the transaction id
#2 Updated by Zahir Abd Latif about 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.