Support #11061

[SCP ID :##5439##] : CMS - Uploaded Bulk Payment not Appeared in Verifier Screen

Added by Zahir Abd Latif about 4 years ago. Updated about 4 years ago.

Status:Closed - End of life cycleStart date:July 23, 2020
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

As spoken, need your help to check why uploaded bulk payment details is not appeared in verifier screen?
Also user had tried to upload the same csv file for three times and system allow the upload process.

Please further check on this issue.

Timestamp: 3:00PM - 3:15PM

All the related logs can be found at below dir:
\\10.20.8.50\Insert Here\IB Logs\23072020

History

#1 Updated by Zahir Abd Latif about 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Jul 24, 2020 09:47 AM:-

Dear Sufian / Shahrul,

Kindly confirm with users if they have the transaction id for the missing transactions.

select * from bib_company_transaction where trnx_id like '%<trnx_id>';
select bib_bulk_payment where batch_id like '%<trnx_id>';
select bib_bulk_payment_detail where batch_id like '%<trnx_id>';
select ibg_bulk where parent_oid like '%<trnx_id>';

  • replace <trnx_id> with the transaction id

#2 Updated by Zahir Abd Latif about 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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