B - Production Support » BSN CDB Support

Hi Athira,
payment for billers error message has been updated. Kindly retest.

Issue: System throw 'Service Currently unavailable' in Payment for Billers
Finding: Payee account number in ibam content > payee is empty.
Solution: Update the Payee account number as mandatory in ibam content > payee and update error message for those payee corporation that has empty payee account number.

Step :

IBAM > Payee >Payee Details

1. Remove "Payee Account Number" and save

Result : System display " Payee Account Number is required"

IBAM > Payee > Account Details

1. To select the "Check Digit for Bill Account Number Required" to "YES"

Result at CDB : System will check the inserted account number, if the account number not comply the requirement digit the system will throw error.

"Invalid Bill Account number"

2. To select the "Check Digit for Bill Account Number Required" to "NO"

Result at CDB : No check digit process

Hi Najmi,

I noticed TNB and others biller (Air Johor , Air Kelantan) has different behavior.

For Air Johor and Kelantan,

I set the check digit to "Yes" and entered random account number and click "Next".

Result : System not verify the account no and passsed till Result but the status "Unsuccessful" with error message "517-Invalid check digit"
Expected : System verify the enter account no and throw error message at first screen.

There is no issue.

In IBAM>CBE>Content>Payee, when setting Bill Account Number check digit validation as Yes, admin is required to setup Check Digit rules via Check Digit button.
If not rules is set, then CDB check digit validation will not work.
Validation will be made by ICBS.

050820 As per discussed with Rahmat, check digit will handle by ICBS. Thus, check digit in CDB is disable. Tested and passed by Azyan

Deployed UAT on 07/08/2020

Tested and passed by MAzni on 120820

Deployed on 13/08/2020