Support #11091

[SCP ID :##5454##] : Error prompt when creating Billers

Added by Zahir Abd Latif about 4 years ago. Updated almost 4 years ago.

Status:Work Completed-End life cycleStart date:August 10, 2020
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

90%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Error prompt 'Service Unavailable' when create content for certain Billers (IBAM > BBE > Content > Payee > Bill Payment > Utility).

Eg:
Biller: Majlis Perbandaran Hang Tuah Jaya
Payee Code: E5346500

Billers error 2.PNG (7.42 KB) Zahir Abd Latif, August 10, 2020 12:29

Billers error.PNG (70.6 KB) Zahir Abd Latif, August 10, 2020 12:29

biller name 1.jpg (975 KB) Nurul Athira Abdul Rahim, August 14, 2020 17:36

biller name 2.jpg (393 KB) Nurul Athira Abdul Rahim, August 14, 2020 17:36

biller name 3.jpg (498 KB) Nurul Athira Abdul Rahim, August 14, 2020 17:36

History

#1 Updated by Nurul Athira Abdul Rahim about 4 years ago

  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

#2 Updated by Najmi Pasarudin about 4 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Updated by Najmi Pasarudin about 4 years ago

  • % Done changed from 0 to 90

Issue:
At IBAM>BBE>Content>Payee, error when creating payee

Cause:
Payee field size for Short Name should be 30, but jsp set as 64

Solution:
Fix Payee field size to 30

Test scenario:
  1. Access IBAM>BBE>Content>Payee, create new Payee
  2. Set Full Name and Short Name as "Majlis Perbandaran Hang Tuah Jaya"
  3. Expected result, Short Name will be trim to 30 characters. Finish the process to successfully create a new Payee.

#4 Updated by Najmi Pasarudin about 4 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim

#5 Updated by Nurul Athira Abdul Rahim about 4 years ago

Tested and passed

#6 Updated by Nurul Athira Abdul Rahim about 4 years ago

  • Status changed from System Integration Test to User Acceptance Test
  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

Tested and passed b Azyan on 17/08/20

#7 Updated by Najmi Pasarudin about 4 years ago

  • Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim

Deployed UAT on 18/08/2020

#8 Updated by Nurul Athira Abdul Rahim about 4 years ago

  • Status changed from User Acceptance Test to Pending Prod Deployment
  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

Tested and passed by UAT team

#9 Updated by Najmi Pasarudin about 4 years ago

  • Status changed from Pending Prod Deployment to Internal Testing

Deployed Production on 19/08/2020

#10 Updated by Najmi Pasarudin about 4 years ago

  • Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim

#11 Updated by Najmi Pasarudin about 4 years ago

  • Status changed from Internal Testing to Pending Review

#12 Updated by Nurul Athira Abdul Rahim almost 4 years ago

  • Status changed from Pending Review to Work Completed-End life cycle
  • Assignee changed from Nurul Athira Abdul Rahim to Zahir Abd Latif

Also available in: Atom PDF