Support #11092
[SCP ID :##5455##] : Pendaftatran no Rekening gagal
| Status: | Closed - End of life cycle | Start date: | August 11, 2020 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | August 11, 2020 | |
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Copy from email P. Susilo Rante
Dear pak Gabby,
Mohon dibantu perihal pendaftaran ecustody dibawah ini dimana no rekening yang sudah terdaftar di back end, tidak bisa didaftarkan.
Dibawah ini screen shot nya.
Thank you.
Warm regards,
Rante
History
#1
Updated by Rayvandy Gabbytian about 4 years ago
- Due date set to August 11, 2020
- Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif
Dear Zahir,
You created this task inside wrong sub project and watchers. Please help to correct it.
Thank you.
#2
Updated by Zahir Abd Latif about 4 years ago
- Project changed from Maybank BII RCAS Support to Maybank BII eCustody Support
- Assignee changed from Zahir Abd Latif to Najmi Pasarudin
#3
Updated by Najmi Pasarudin about 4 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
1. At Admin>Organization>Master Custody Account>Add>Search, please click search with blank Master Account to list all Master Code.
Check if there are any Master Code listed.
2. At Database, check table CUSTODY_AC, column MAST_AC_CODE.
Check if the Master Code is recorded.
3. If still not available, check cronjob or SchedulerUtils program setting.
Setting file is BatchLoader.properties, check parameter customer.batch.file.
This file should be updated regularly.
#4
Updated by Najmi Pasarudin almost 4 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- Assignee changed from Najmi Pasarudin to Zahir Abd Latif
Last email on 28 August 2020. Customer may already solved the issue.
#5
Updated by Zahir Abd Latif almost 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.