Support #11201

[SCP ID :##5502##] : Gold Account History

Added by Zahir Abd Latif about 4 years ago. Updated about 4 years ago.

Status:Closed - End of life cycleStart date:September 01, 2020
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY CORUSSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

User unable to view Gold account history in Corus. Error as below

Time : 4.20 PM
Log file : \\10.20.8.104\ib\Log\01092020

History

#1 Updated by Zahir Abd Latif about 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Sep 1, 2020 05:58 PM:-

Finding

1) found error session is closed

Workaround

!) Try to access another kfh_corus instance
2) Restart bv service

#2 Updated by Zahir Abd Latif about 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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