Support #11247
[SCP ID :##5541##] : KFH Online Unable to Perform Foreign Telegraphic Transfer
Status: | Closed - End of life cycle | Start date: | September 14, 2020 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer tried to perform Foreign Telegraphic Transfer via KFH Online but unsuccessful. Error message “Service Currently Unavailable”.
Account No.
: 002142017462
Amount
: USD 2200
Beneficiary Bank
: BANK OTKRITIE FINANCIAL CORPORATION
Beneficiary Account No.
: 40702840507169000037
Beneficiary City
: Saint Petersburg, RUSSIA.
Swift Code
: RUDL RU MM
Transaction Date / Time
: 14/9/2020 @ 3:15pm ~ 3:30pm
Log files : \\10.20.8.104\ib\Log\14092020
History
#1 Updated by Zahir Abd Latif about 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Sep 15, 2020 12:55 PM:-
Finding 1) Missing service info for non resident solution 1) Please add new service info following the document we provided at attachment. Please change "Maximum Transfer Limit" as production setting
#2 Updated by Zahir Abd Latif about 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.