Support #11277
[SCP ID :##5572##] : CMS- Issue to re-upload the CSV File
| Status: | Closed - End of life cycle | Start date: | September 30, 2020 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
From Corus, the transaction looks successful, but the transaction not found in Ethix .
Then, customer uploaded again the file and received the error message as below
"Similar customer batch ID, Batch Date, Payment Date, Payment Total, Total Record and Customer ID were submitted before"Trxn ID : 202009290000849454
Date & Time : 29-SEP-20 03:30:02 PM
History
#1
Updated by Zahir Abd Latif almost 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
- % Done changed from 0 to 100
Kah Yan, Sep 30, 2020 04:56 PM:-
Dear Shahrul, From the bulk payment logs, bulk failed due to no response from Ethix webservice. 30 Sep 2020 06:00:08,979 INFO Intrabank:318 - Calling Phoenix WebService At http://kfhib05:7003/PhoenixXAPIPS, xmlReceiver 30 Sep 2020 06:00:09,472 INFO Intrabank:137 - responseMsg = 30 Sep 2020 06:00:09,489 INFO Intrabank:157 - responseCode = NULL 30 Sep 2020 06:00:09,491 INFO Intrabank:293 - End Process Intrabank OID: 202009290000849455
#2
Updated by Zahir Abd Latif almost 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.