Support #11346

[SCP ID :##5623##] : Estanding Instruction Page Error

Added by Zahir Abd Latif almost 4 years ago. Updated almost 4 years ago.

Status:Closed - End of life cycleStart date:November 09, 2020
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Estanding Instruction Page return below error for all instance
Log files = \\10.20.8.104\ib\Log\09112020

History

#1 Updated by Zahir Abd Latif almost 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Nov 17, 2020 08:23 AM:-

Below is the summary of email conversation of SCP ID#5476 for your reference.

Root cause
String index out of range: -1
The method is trying to delete something that is empty.

Kindly find the below scenario to replicate this issue.
1. start date = 29th
2. payment mode = Recurring
3. payment frequency = Monthly
4. termination date = have value

#2 Updated by Zahir Abd Latif almost 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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