Support #11353

[SCP ID :##5630##] : KFHOnline Post Implementation Issue: Drop down menu not reflected

Added by Zahir Abd Latif almost 4 years ago. Updated over 3 years ago.

Status:Closed - End of life cycleStart date:November 09, 2020
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Please investigate on certain drop down not displayed when first click on the DuitNow ID type selection. As example, no issuing country drop down list appears when customer click Passport as DuitNowID type and no Bank list drop down after click on Account No as DuitNow id type. Customer has to double click only it is reflected accordingly.

This only happen on mobile browser. I have tested in all 4 instance from desktop and not able to replicate this.

History

#1 Updated by Zahir Abd Latif almost 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Nov 11, 2020 05:10 PM:-

Root cause

1) Function onclick() not working properly on mobile

The patches are ready to deploy to the staging server. Please get the patches from below path:-
//10.20.8.35/internet banking/20201111_5630_dropdown_not_reflected_on_mobile

#2 Updated by Zahir Abd Latif almost 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

#3 Updated by Zahir Abd Latif over 3 years ago

Patch Migrated to Production = 27-Nov-2020

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