Support #11396

[SCP ID :##5663##] : Bene Name Truncated For Beneficiariy DuitNow Maintenance (add favourite account)

Added by Zahir Abd Latif almost 4 years ago. Updated over 3 years ago.

Status:Closed - End of life cycleStart date:November 30, 2020
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Please help to check as we received complaint on truncated benefiary name (first 4 characters of Bene name) during Register/Add new Bene for Account No.

Kindly investigate if our system truncate / filter first 4 of the bene name at step 2/3 (register new bene)

As per attached image, system displayed TA instead of ROZITA for the bene name.
Preliminary checking at Powercard, we received "ROZITA" from Paynet during account enquiry.

Kindly help to investigate. Below is the details:

Transaction date / time = 30/11/2020 @ 11.15 am
Bene Account no = 164052393273

truncated_bene.PNG (6.41 KB) Zahir Abd Latif, November 30, 2020 12:02

History

#1 Updated by Zahir Abd Latif almost 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Dec 1, 2020 01:41 PM:-

Salam Sufian/Shahril,

Finding:-

Beneficiary Name for account no has been truncate at module Beneficiary DuitNow Maintenance
The patches are ready to deploy to the Staging server. Please get the patches at below path:-
\\10.20.8.35\Internet Banking\20201201_5663_bene_name_truncated

#2 Updated by Zahir Abd Latif almost 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

#3 Updated by Zahir Abd Latif over 3 years ago

Patch Migrated to Production = 05/03/2021.

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