Support #11423

[SCP ID :##5673##] : Screen Error for SLA Email under Participant

Added by Zahir Abd Latif almost 4 years ago. Updated over 2 years ago.

Status:Work Completed-End life cycleStart date:December 08, 2020
Priority:NormalDue date:December 08, 2020
Assignee:Kok Ken Wong% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

In the SLA email, it should have 1 field "email".

Now we have extra 4 fields (Authorized contact name, Contact, Department, Designation).
And why are customer name and mobile number were defaulted in the fields.

We need the fix as soon as possible because next week we are having freeze period until next year.

SLA_email.JPG (39.8 KB) Zahir Abd Latif, December 08, 2020 00:22

History

#1 Updated by Kok Ken Wong almost 4 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Siti Norahayu Mohd Desa almost 4 years ago

  • Due date set to December 08, 2020
  • Status changed from Development / Work In Progress to User Acceptance Test
  • % Done changed from 0 to 100

Issue have been fixed. Send release to UAT to test.

#3 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 2 years ago

  • Status changed from User Acceptance Test to Work Completed-End life cycle

Issue closed in SCP.

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