Support #11467

[SCP ID :##5706##] : UNABLE TO RESET PASSWORD DUE TO RECEIVED SAME TAC NO

Added by Zahir Abd Latif over 3 years ago. Updated over 3 years ago.

Status:Closed - End of life cycleStart date:January 01, 2021
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Customer was unable to reset password due to keep on receiving same TAC no. even though CC have guided her to clear the browsing history/data.

Contact No : 0199270331

Time : 01-JAN-21 11:32:20 AM

01-JAN-21 11:18:35 AM

Log : \\10.20.8.104\ib\Log\01012021

History

#1 Updated by Zahir Abd Latif over 3 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Shahrulnizam, Feb 5, 2021 12:11 PM:-

No updates receive from the customer. 
You may close the issue and we will open a new ticket if the issue still persist.

Issue closed in SCP.

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