Support #11467
[SCP ID :##5706##] : UNABLE TO RESET PASSWORD DUE TO RECEIVED SAME TAC NO
Status: | Closed - End of life cycle | Start date: | January 01, 2021 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer was unable to reset password due to keep on receiving same TAC no. even though CC have guided her to clear the browsing history/data.
Contact No : 0199270331
Time : 01-JAN-21 11:32:20 AM
01-JAN-21 11:18:35 AM
Log : \\10.20.8.104\ib\Log\01012021
History
#1 Updated by Zahir Abd Latif over 3 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Shahrulnizam, Feb 5, 2021 12:11 PM:-
No updates receive from the customer. You may close the issue and we will open a new ticket if the issue still persist.
Issue closed in SCP.