Support #11495
[SCP ID :##5722##] : kfhib06 -two times server suddenly hanged
| Status: | Closed - End of life cycle | Start date: | January 18, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
We want to report that last night kfhib06 suddenly hanged. check physical all normal no amber light.
Server back to normal after reboot
History
#1
Updated by Zahir Abd Latif over 3 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Chun Feng Lim to Zahir Abd Latif
- % Done changed from 0 to 100
Dav Tan, 22 February, 2021:-
As the log submitted are not sufficient to provide RCA of the server hang issue and there is no reply since 8th Feb. We shall proceed to close this ticket if no response by EOD. In case you are facing the server hang, please collect the crash dump follow below documents. How to Force a Crash Dump When the Solaris Operating System is Hung ( Doc ID 1004506.1 ) How to force a crash dump on SunFire[TM] T1000/T2000 (Doc ID 1004092.1)
IT System Admin KFH, 22 Feb 2021:-
Proceed to close the ticket.
Issue closed in SCP.