Support #11510
[SCP ID :##5734##] : Unsuccessful transaction debited user account
Status: | Work Completed-End life cycle | Start date: | January 27, 2021 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
IBG transaction were unsuccessful but the account is debited.
History
#1 Updated by Nurul Athira Abdul Rahim over 3 years ago
- Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin
#2 Updated by Najmi Pasarudin over 3 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
Current Finding:
Not all IBG has this issue. Current reported issue is IBG to Standard Chartered Bank.
Requesting JTM to provide affected transaction with the Bank Name.
#3 Updated by Najmi Pasarudin over 3 years ago
- Status changed from Development / Work In Progress to System Integration Test
- Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim
- % Done changed from 0 to 90
Issue:
IBG at ICBS successful but eBiz shows failed.
Finding:
Latest war file deployed on 22/01/2021 is built wrongly. The code mixed up with mockup data.
Solution:
Rebuild the war file and redeploy production
- Access eBiz
- Initiate Interbank transfer and Jompay payment
- Expected result, both transactions are successful
#4 Updated by Nurul Athira Abdul Rahim over 3 years ago
- Status changed from System Integration Test to User Acceptance Test
Tested and passed on SIT.
#5 Updated by Nurul Athira Abdul Rahim about 3 years ago
- Status changed from User Acceptance Test to Work Completed-End life cycle
- Assignee changed from Nurul Athira Abdul Rahim to Zahir Abd Latif
Migration ID0028
#6 Updated by Nurul Athira Abdul Rahim about 3 years ago
- % Done changed from 90 to 100