Support #11526
[SCP ID :##5743##] : epay recon issue
| Status: | Pending SIT Deployment | Start date: | February 05, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Stephanie Sufrapto | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Subject : epay recon issue
There is concern raised by Epay team why currently many successful transaction were not captured in the recon file.
Attached herewith sample for further investigation.
Statistic:
Year
Month
Average
2020
December
1-5 per day
2021
January-February
5-15 per day
Kindly assist to check and advise.
History
#1
Updated by Stephanie Sufrapto over 3 years ago
- Status changed from New - Begin Life Cycle to Pending SIT Deployment
- Assignee changed from Siti Balqis Othman to Stephanie Sufrapto
- % Done changed from 0 to 100
All transaction reported is from table IB_BILL_PAYMENT
Root Cause: Status saved in table is using BM as per customer chosen language
Solution: As agreed in previously , all status saved in DB will be in EN.