Support #11595

[SCP ID :##5786##] : Transaction unsuccessful but account debited

Added by Zahir Abd Latif over 3 years ago. Updated over 3 years ago.

Status:Closed - End of life cycleStart date:March 18, 2021
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Hi Team,
Please assist

Details :
Amount : RM1000.00

Date&Time : 18/3/2021; 10:37AM

Log Files : \\10.20.8.104\ib\Log\18032021

History

#1 Updated by Zahir Abd Latif over 3 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Mar 18, 2021:-

We have received an Unknown error from PowerCard. Kindly check with PowerCard on the error.

2021/03/18 10:37:11:182 RPPInstantTransferServices - start
2021/03/18 10:37:11:183 reqBean-RqUID:202103180000962254
2021/03/18 10:37:11:183 reqBean-getCategoryPurposeCode:
2021/03/18 10:37:11:184 reqBean-getCreFinInstitID:MBBEMYKL
2021/03/18 10:37:11:185 reqBean-getCreditorAccId:******811418
2021/03/18 10:37:11:185 reqBean-getCreditorAccProp:SVGS
2021/03/18 10:37:11:186 reqBean-getAccountNumber:******023500
2021/03/18 10:37:11:187 reqBean-getAccountType:
2021/03/18 10:37:11:187 reqBean-getDebitorAccId:******023500
2021/03/18 10:37:11:188 reqBean-getProxyId:N/A
2021/03/18 10:37:11:188 reqBean-getReceiverProxyId:N/A
2021/03/18 10:37:11:189 reqBean-getReceiverProxyType:
2021/03/18 10:37:11:190 reqBean-getSenderProxyType:null
2021/03/18 10:37:11:190 reqBean-getUniqueReferenceNumber:20210318KFHOMYKL01000962254
2021/03/18 10:37:11:191 resBean-RqUID:202103180000962254
2021/03/18 10:37:11:192 resBean-getErrorCode:null
2021/03/18 10:37:11:192 resBean-getErrorDesc:Unknown Error
2021/03/18 10:37:11:193 resBean-getTrxFees.getAmt:0
2021/03/18 10:37:11:194 resBean-getReferenceNumber:180321097295
2021/03/18 10:37:11:194 resBean-getAuditNumber:20210318KFHOMYKL01001881503
2021/03/18 10:37:11:195 RPPInstantTransferServices - end

Issue closed in SCP.

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